- Kyndryl (Sacramento, CA)
- …experts (SMEs) to deliver innovative solutions that enhance customer journeys , improving customer technology operations, and integrate cutting-edge capabilities such ... adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute… more
- Intuit (San Diego, CA)
- …prioritize friction points and growth opportunities, influencing improvements in customer journeys , channel optimization, and reduced cost to serve. + Deliver ... Guidance, Next Best Action, and HelpGPT across onboarding, retention, and cross-sell journeys . + Play a leadership role on Intuit Signal (Intuit's AI-Powered Voice… more
- Celonis (Redwood City, CA)
- …insights by collecting, organizing and interpreting data about user journeys , product telemetry, incidents, infrastructure utilization, sales motions, and much ... techniques across diverse datasets, including product telemetry, incident logs, user journeys , sales, and infrastructure utilization. This effort aims to boost… more
- MongoDB (Los Angeles, CA)
- …to support them along every step of their professional and personal journeys . Learn more about what it's like to work at MongoDB ... to support them along every step of their professional and personal journeys . Learn more about what it's like to work at MongoDB… more
- Highmark Health (Sacramento, CA)
- …Marketing, Product, Data and Operations) to deliver compelling, personalized customer journeys . + Reporting & Analysis: Utilize analytics dashboards (Tableau, MCI) ... and CRM marketing. + 5 years of experience in designing and executing customer journeys across email, SMS, mobile apps, and web channels. + 4 years of experience… more
- Intuit (San Diego, CA)
- …**business and CRM strategies** , crafting engaging customer experiences and journeys across multiple communication channels, and creating targeted content that ... CRM communications. + **Architect Customer Experiences:** Design comprehensive **customer journeys ** by seamlessly integrating CRM strategies and personalization with… more
- Live Nation (Beverly Hills, CA)
- …tools and technology to extend capabilities related to audience targeting, email templates & journeys , app push, web push and more. We are seeking candidates who are ... strategy insight to leverage email, app push & inbox messages as well as Journeys in Salesforce Marketing Cloud (SFMC) and other MarTech platforms + Work cross… more
- Amazon (Santa Monica, CA)
- …and insights to find, attract, and engage intended audiences throughout their daily journeys . With a range of flexible pricing, buying models and remarketing tools, ... Founded in 2022, this program seeks to create connected customer journeys across multi-category offerings to deliver efficiencies for advertisers and activate… more
- Two95 International Inc. (San Mateo, CA)
- …categories - (Targeting/Segmentation, Personalization, Triggered Automation, Orchestrated Journeys , Multivariate Testing & Optimization) + Strong analytical ... metrics & KPIs and having the ability to make recommendations/adjustments to Campaigns/ Journeys based on such insights. + Polished verbal, written communication and… more
- Two95 International Inc. (El Segundo, CA)
- …BI Responsibilities: *Deliver Data-driven, actionable insights *Analyze on-site customer journeys under an optimization-focused lens *Present insights to clients and ... teams, including creative, design and technology to shape meaningful customer journeys and customer centric thinking Experience Guidelines: *3-6 years of experience… more