- JPMorgan Chase (New York, NY)
- …+ Defines and executes the product vision and strategy for API Platforms & SDKs + Partners with executives and peers within Chase Travel to align initiatives with ... overall business objectives + Builds and maintains relationships with key technology stakeholders + Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product… more
- JPMorgan Chase (New York, NY)
- …+ Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas + ... Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President , Conversation Design on the Chase Digital Assistant team, you will play a pivotal role in creating a… more
- JPMorgan Chase (New York, NY)
- …+ Provides comprehensive leisure travel assistance for clients, including arrangements for air travel, hotels, resorts, cruises, restaurants, tours, sightseeing, and ... As a Branch Travel Designer III at Chase Travel, you will leverage your understanding of travel and customer service to provide exceptional service to luxury clientele. You will work on customized itineraries for clients and manage all travel arrangements as… more
- JPMorgan Chase (New York, NY)
- …+ Act as the primary point of contact for assigned client relationships, deepen client relationships through getting to know details of client's lives to ensure life ... milestones are appropriately recognized. + Create and implement a proactive service model, ensure central engagement through proper communications, documentation and tracking. + Manage client appreciation activities and events, coordinate with numerous teams… more
- JPMorgan Chase (New York, NY)
- …+ Aggregate CX data & insights from various sources; synthesize and identify key insights across Card & Connected Commerce. + Use data & insights to identify ... solutions for CX Book of Work and Card product prioritization. + Understand NPS challenges, articulate them, and drive awareness around actionable solutions. + Identify initiatives to improve CX and create a holistic view of Card & Commerce CX opportunities. +… more
- JPMorgan Chase (New York, NY)
- …+ Provide back-office support by building and managing itineraries and maintaining customer profiles in collaboration with Travel Designers. + Manage the intake and ... distribution of customer requests, including digital intake processes. + Oversee the pre-trip experience, including pre-trip check-ins, benefit reinforcement, milestone recognition, VIP treatment, and travel advisories. + Coordinate payment fulfillment and… more
- JPMorgan Chase (New York, NY)
- …**Job Responsibilities:** + Perform long-term analytical monitoring on key industry segments (such as luxury shoppers) and conduct near-term deep dives (on topics ... such as emerging retail trends) + Define data metrics that need to be produced to support execution against the teams objectives, and keep us at the forefront of retail and travel intelligence and analytics + Develop automated tools/trackers that continuously… more
- JPMorgan Chase (New York, NY)
- …+ Define and execute the product management and strategy for API Platforms & SDKs + Partner with executives and peers within Chase Travel to align initiatives with ... Shape the future of product while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Manager within the… more
- JPMorgan Chase (New York, NY)
- …+ Lead cross-functional efforts within the firm and with external partners to identify, negotiate, and execute key cobrand and network partnerships that drive ... In this role you will have the exciting opportunity to oversee important partnerships and strategies across the consumer franchise. As a Vice President on the Corporate Development Cobrand & Network Partnerships team in the Consumer & Community Bank (CCB), you… more
- JPMorgan Chase (New York, NY)
- …+ Maintain complex and detailed calendars + Screen incoming calls and determine the level of priority, while using caution in dispensing information + Manage the ... coordination and logistics of both internal and external meetings + Arrange and coordinate complicated domestic and international travel + Organize all aspects of internal and external events, including catering and transportation + Process invoices and T&E… more