- TEKsystems (Worcester, MA)
- Desktop Support LeadRequired Qualifications + 3+ years of Desktop Support experience + Strong knowledge of Windows OS, Active Directory, Office 365, and ... to processes and procedures across the team. + Mentor junior technicians and support career development through... coverage across multiple locations. + Track resource utilization, technician productivity, and support trends to improve… more
- Beth Israel Lahey Health (Charlestown, MA)
- …triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues and ... service and various information technology areas. On a day-to-day basis, the Senior Field Support Technician ensures proper operation and support of PC's,… more
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