- Insight Global (San Leandro, CA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in ... lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TEKsystems (Long Beach, CA)
- …prioritize them based on impact * Discipline - The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, ... This position will work closely with Bragg Company's Service Desk provider and IT management to support ...learning new technology and tools * Passion for Customer Support - A drive to help end… more
- Stanford Health Care (Newark, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk + Provide analytical assistance to junior team members to ... * Who is organized and has experience interacting with junior and senior stakeholders. **This is a Stanford Health...information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium… more
- Stanford Health Care (Palo Alto, CA)
- …systems + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- Stanford Health Care (Palo Alto, CA)
- …processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- AeroVironment (Simi Valley, CA)
- …across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more