- TekSynap (Chantilly, VA)
- …QUALIFICATIONS** ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a ** Junior Help Desk Support Technician** tosupport theOffice ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- Serco (Arlington, VA)
- …lifetime support of critical surface ship launcher systems. This entry-to- junior -level position has aspects of both engineering and engineering management in ... launcher acquisition while building your professional background and technical capability in support of the world's greatest Navy. **This position is contingent upon… more
- System One (Reston, VA)
- …a highly experienced, self-driven, and technically versatile Senior Mainframe Engineer to support and evolve our client's enterprise systems. This role requires an ... our modernization efforts involving AWS and Big Data technologies. Production support , real-time monitoring, and cross-team collaboration will be key components of… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf ... Type:** Full Time **Position Description:** We are seeking a Junior Functional Specialist to provide specialized expertise in ...Junior Functional Specialist to provide specialized expertise in support of IT tasks. This position is located in… more
- TekSynap (Ashburn, VA)
- …benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8026_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Provide support to the Cyber Defense Forensic team in...protected data. + Experience with ad hoc training to junior members in a collaborative environment. + Experience with… more
- NANA Regional Corporation (Alexandria, VA)
- …environment stability, and cybersecurity standards. + Collaborate with program management, application support , and help desk teams to troubleshoot and ... Infrastructure Engineering Manager to lead the design, implementation, and support of secure, resilient, and scalable infrastructure across multiple classified… more
- Amentum (Fort Belvoir, VA)
- …Reports will include information on organizations and users requesting access. + Answer M3 Help Desk phone line and check voicemail. + Monitor DCD Access Mailbox ... to the right data consistently through a variety of support services. The program mission is to support...perspectives. + Meets all qualifications and skills of a Junior . Clearance Required: + TS/SCI with ability to obtain… more
- ASM Research, An Accenture Federal Services Company (Norfolk, VA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior ... directed, and is responsible for all aspects of the support of events that increase awareness of military community...team in adherence to planning, policies, and practices. Mentors junior team members as appropriate. + *Ensures confidentiality in… more