- Broadcom (Plano, TX)
- …Communities. . Share knowledge with other engineers and customers by following KCS methodology and process. Enable customer self-service success using KCS ... methodology by reusing, creating, reviewing, updating, publishing and retiring knowledge. Assist/ mentor colleagues developing knowledge content. . Leverage experience and research existing knowledge resources to evaluate customer's environment and historical… more
- USAA (San Antonio, TX)
- …execution of processes, to support multiple BPC + Cross-Company Communication KCs , + Cross-Company Procedures: TCPA Policy Coordination, Profile Policy Coordination ... + Coordination with 3PRM to manage Inherent Risk Questionnaires + Proficient Project Management Skillset + US military experience through military service or a military spouse/domestic partner **Compensation range:** The salary range for this position is:… more
- Celestica (Richardson, TX)
- …Knowledge of BMC including IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM. + Knowledge of Redfish and other management protocols. + Experience ... with board bringup. + Working knowledge of BMC related Hardware such as ARM, BMC chip (AST 2500, AST2600, Pilot 4 etc.), HW-monitor and Super-IO, NC-SI NIC, phy. + Working knowledge of common bus such as I2C, IPMB, PMBUS, SPI, LPC, UART, JTAG. + Experience… more
- Broadcom (Plano, TX)
- …follow-up coaching for less-experienced team-members.** **Utilize Knowledge Centered Service ( KCS ) processes to appropriately reuse, create, update, publish, and ... retire knowledge. Collaborate with colleagues in developing knowledge content.** **Adhere to best practices and case hygiene in the case resolution methodology.** **Participate in the weekend on-call rotation for Severity 1 support.** **Expand product… more