- GCI Communication Corp (Syracuse, NY)
- GCI's Assistant Mgr, Customer Service Sales Operations will act as the face of the company to thousands of customers and potential customers across the state of ... Alaska. Manage and lead customer service sales teams to deliver superior customer experience and meet or exceed sales goals. Foster a customer-centered culture and… more
- CUNY (New York, NY)
- …To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT ... and maintains the University's network, operates the University's Data Center and Service Desk, and manages the processes that safeguard the University's IT assets… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE TECH SUPPORT CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of ... provides safe, healthy, and appropriate facilities for HRA's various social service programs. Its many functions include facilities planning and coordination, design… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Leads the technical support that ensures stable and continuous service for faculty, staff, students and clinicians whose business functions rely on ... management, critical team support and on-call responsibilities. + Monitors user-generated service and trouble tickets. + Monitors and evaluates normal and critical… more
- Erie 1 BOCES (West Seneca, NY)
- …of the WNYRIC. Reporting to the Manager, TS Infrastructure as a Service team, the Technical Support Specialist exercises leadership and some independent ... Juniper and Fortinet. + Interacts with WNYRIC Sr. WAN and LAN Specialists, application coordinators, specialist and customers to maintain optimal performance.… more
- Humana (Albany, NY)
- …multi-site technology rollouts. + Strong background in: + Network/connectivity (WAN/ LAN /Wi-Fi) + End-user computing, print, imaging, clinical peripherals + ... HL7/FHIR understanding + Vendor negotiation and run-rate modeling + Service transition and operational readiness experience + Prosci/ADKAR change-management training… more
- Corning Incorporated (Canton, NY)
- …applications, and peripherals. + Manage inventory of spares and assets using Service Now, asset management tool. + Train users and communicate IT initiatives, ... reports. + Prioritize safety at all times. **Experiences/Education - Required** + Associate degree in IT-related field preferred or High school diploma with… more
- University of Rochester (Rochester, NY)
- …of all functions. Provides hands-on support for clients with excellent customer service skills. Works with IT to deliver solutions that meet documented business ... application owner for Legacy Apps and Software as a Service (SAAS), as needed. + Maintains documentation of all...equivalent and 5 years of relevant experience required + Associate 's degree preferred + Or equivalent combination of education… more
- Xerox (Albany, NY)
- …Job Level Specialist Job Type Experienced Job Field ENGINEERING SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 61,320 ... complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment. This role involves advanced troubleshooting, performance… more
- University of Rochester (Rochester, NY)
- …functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty and staff, ... diploma or equivalent and 4 years of relevant experience required + Associate 's degree preferred + Or equivalent combination of education and experience **KNOWLEDGE,… more