- WelbeHealth (Los Angeles, CA)
- …values and participant focus lead the way no matter what. The Welbe Advocate I will focus on either inbound and/or outbound assignments within the Call Center ... inquiry reply, clinic-based scheduling, and other administrative tasks. The Welbe Advocate will provide outstanding customer service to all stakeholders… more
- Stanford Health Care (Redwood City, CA)
- …discovered. Day - 08 Hour (United States of America) **This is a Stanford Health Care job.** **A Brief Overview** The Lead Preference Card Coordinator (PCC) RN ... and offering guidance and solutions. They act as an advocate for the team, translating issues to non-clinical upper...accurate, data-driven preference card system across multiple sites, the lead ensures alignment of patient care and… more
- Meta (Burlingame, CA)
- …or related analytical roles 10. 3+ years of experience in customer experience, customer support, customer care , or other service related analytics roles ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience...to create a comprehensive picture of experience drivers 4. Advocate for customers and influence corrective actions through periodic… more
- Elevance Health (Los Angeles, CA)
- **Insurance Customer Care Representative- Bilingual (Korean)** **Location:** On-site 2789 W OLYMPIC BLVD The **Insurance Customer Care Representative - ... + Life and Health License preferred. + Prior health care and/or customer service experience preferred. +...questions at the first point of contact. + A customer advocate willing to listen and find… more
- Humana (Sacramento, CA)
- …The Lead Product Manager conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope ... experience. The Product Manager must be a self-started to understand digital, customer , and business requirements where they can lead and manage change,… more
- UCLA Health (Los Angeles, CA)
- …resources to effectively facilitate patient care and enhance the patient experience. The lead also serves as an advocate for customer service across all ... Description The Patient Navigator Lead acts as the team lead ...performance feedback, identifying opportunities for improving operational efficiency and customer service, and supporting the development and implementation of… more
- Public Consulting Group (Sacramento, CA)
- …of Communications and Public Relations and the Creative Director. * The Lead Marketing Account Executive plays a critical role overseeing the day-to-day activities ... plans balancing product and brand + Gathering data on customer needs, market trends, and competitor landscape to inform...collaborative guidance and support to drive awareness, engagement, and lead generation for major business lines + Report and… more
- Deloitte (Sacramento, CA)
- Lead Quality Engineer (Test Automation) Role Overview: As a Quality Engineer specializing in test automation, you will actively engage in your quality engineering ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop quality engineering solutions that solve… more
- The Cigna Group (Walnut Creek, CA)
- …for the client experience and net promoter score (NPS), persistency and overall customer growth. The Account Lead Analyst is also responsible to support ... **Role Summary** The Sales Client Account Lead Analyst role is a key member of...Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.… more
- Amazon (Santa Monica, CA)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store....Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more