- Omnicell (St. Petersburg, FL)
- …outcomes. + Ability to work collaboratively with peers and team members. + Change agent who accepts and supports new ideas and processes. + Refined listening skills ... to think deeper to learn and improve. + In **Doing the Right Thing** , we lead by example in ALL we do. We are deeply committed to Environmental, Social, and… more
- Pearl Interactive Network (Tallahassee, FL)
- Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center ... all call center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. + Assume leadership… more
- Citigroup (Tampa, FL)
- …Directors, senior management and Citi's numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and ... includes: + Effective project and team management (when assigned as the Audit Lead ). + Execute assigned audit testing (DEA, OTA, OET) and document results (including… more
- ServiceNow, Inc. (Orlando, FL)
- …support for the services offered. **What you get to do:** + Hire, coach, and lead a team of Senior and Associate level consultants to achieve the ServiceNow business ... with 3 or more ServiceNow Products (ITOM, ITAM, ITSM, Platform or Virtual Agent etc.) ServiceNow and ITIL Certifications are a plus. Excellent written and verbal… more
- Deloitte (Jacksonville, FL)
- …train new and experienced-level Tax Consultants and Tax Seniors; begin taking on lead client contact roles on engagements; be involved in sales and marketing ... for the CPA + If not CPA eligible: + Licensed Attorney + Enrolled Agent + Certifications: + Chartered Financial Advisor (CFA) + Certified Financial Planner (CFP)… more
- USG Insurance Services, Inc. (Tampa, FL)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... clearly explaining coverage and pricing to brokers. You'll also drive lead generation, manage account documentation, and maintain positive relationships with agents… more
- Mass Markets (FL)
- …customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members ... center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as AHT, CSAT,… more