- ServiceNow, Inc. (Chicago, IL)
- …This role is ideal for an experienced Salesforce/CRM architect ready to lead with ServiceNow at enterprise scale. **Key Responsibilities** **Strategy & Executive ... and self-service. + Apply AI capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows +...Data Patforms, and Partner tools. **Discovery & Design** + Lead executive and SME workshops to capture requirements and… more
- CBRE (Springfield, IL)
- …and disposition of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients. Review business terms ... in-depth knowledge and expertise in most or all areas within the function. + Lead by example and model behaviors that are consistent with CBRE RISE values.… more
- Synchrony (Chicago, IL)
- …activities across the organization. They will act as a strategic partner, change agent and business partner with the teams implementing programs to positively impact ... raise the bar on performance. + Act as an ' agent of change' and drive culture shifts to meet...talent and to foster a diverse candidate pipeline. + Lead training initiatives, compensation planning, employee development and communication… more
- Baylor Scott & White Health (Springfield, IL)
- …and/or level **Job Summary** We are seeking a Digital Product Manager 2 to lead development of an, AI-powered scheduling experience for Baylor Scott & White Health ... accuracy, and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. * Champion customer empathy: Deeply understand customer… more
- Black Diamond Technologies (Chicago, IL)
- …through service tickets + Manage the Remote Monitoring and Management (RMM) system: agent deployment, update agent scripts, respond to alerts, monitor dashboard, ... client service, perception, and satisfaction + Ability to work in a team, lead junior technicians, and communicate effectively + Escalate service or project issues… more
- Navient (Springfield, IL)
- …process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to self-serve through self-help portals ... (IVR) systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional stakeholders (eg,… more
- Highmark Health (Springfield, IL)
- **Company :** Highmark Health **Job Description :** **JOB SUMMARY** This role will lead the design and architecture of our next-generation intelligent agent ... and generative AI + 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years of experience with Designing… more
- Rush University Medical Center (Chicago, IL)
- …Will gather requirements and understand current business processes for automation candidates Lead end to end process analysis initiative ,mapping current state and ... automation business cases to document automation business value and ROI Architect agent based solutions tailored to specific business needs and work with automation… more
- Anywhere Real Estate (Chicago, IL)
- **Manager, Partnership Growth** **About Anywhere Leads** Anywhere Leads is a lead generation group within the Anywhere organization. The Anywhere Leads Network is ... brands. Our industry-leading, turnkey real estate expertise drives higher-converting lead engagement by offering a relationship-driven partnership with certified… more
- AbbVie (Mettawa, IL)
- …partner to Media center of excellence teams. This person will contribute to, lead and implement category procurement strategies developed by the Global Category ... Lead and executive stakeholders. They will oversee the execution...Specialists and other Category Managers. + Be a change agent for innovation to push the status quo and… more