- Cisco (Research Triangle Park, NC)
- …and SOC operations. . Conduct Market Research: Regularly analyze market trends, customer feedback, and competitor activities. Provide strategic insights to ... and innovative solutions . Excellent analytical, problem-solving, and reporting skills in customer -facing roles . Ability to lead and influence via persuasion,… more
- TD Bank (Charlotte, NC)
- …and stays current on developments in data mining + May be accountable to lead team in developing powerful business insights from social marketing and industrial ... you more specific details for this role. **Line of Business:** Analytics, Insights , & Artificial Intelligence **Job Description:** The Model Validation (MV) group in… more
- Pegasystems (Charlotte, NC)
- …through intelligent customer engagement solutions. As a Senior Manager, you'll lead and mentor a team of CDH specialists focused on delivering real-time ... trends in personalization, AI-driven engagement, and decisioning analytics. + Share insights and proven methodologies around CDH implementations, customer … more
- Capco, a Wipro Company (Charlotte, NC)
- …methods. Our experience across the ecosystem of banking segments, products, customer experiences, and supporting infrastructure has strengthened our reputation for ... clients are seeking to enhance operational performance, accelerate change, or transform the customer experience, our goal is to help them emerge as industry leaders… more
- Regions Bank (Charlotte, NC)
- …efforts and identify areas of improvement + Develops and refines CRM driven customer recapture and acquisition strategy including intelligent lead distribution, ... Regions' home lending platforms. The incumbent will be expected to drive customer harvesting and recapturing through strategic leadership and a deep knowledge of… more
- IQVIA (Durham, NC)
- …Program Manager you will liaise directly between IQVIA/sponsor functions and the customer , acting as that accountable point for delivery and quality whilst ... must-have, as well as developed analytic skills. Key collaborators are the Clinical Lead for site management, the Project Vendor Manager, the Project Management … more
- IBM (Durham, NC)
- …and client engagement programs. * Enable field sales teams with partnership insights and differentiation to support informed customer decisions. * Drive ... building IBM Consulting's capabilities to meet ServiceNow partnership measurements in Customer Success, Competency, and Capability. * Drive internal and external… more
- Oshkosh Corporation (Huntersville, NC)
- …of PME-proprietary software applications. This role combines technical expertise, customer relationship management, and software development support. The ideal ... but are not limited to, the following items: + Customer Support + Serve as the primary point of...and integration using APIs + Set up, manage, and lead project meetings with customers + Build and maintain… more
- North Carolina Central University (Durham, NC)
- …and inventory management systems, analyze the data, and provide actionable insights and strategies for improvement. + Effectively convey information clearly and ... process, ensuring accuracy and completeness. Manage the integrity and accuracy of customer data within systems, as well as all information submitted electronically… more
- Sharecare (Raleigh, NC)
- …Job Functions:** + Act as the primary consultant and account lead for assigned clients/practices, ensuring compliance with mandated reporting requirements and ... functional teams - including other account managers, sales, IT, development, business analyst , and systems integration - to align client strategies, ensure seamless… more