- Hyster-Yale Materials Handling (Greenville, NC)
- …to listen actively and understand user needs. + Strong problem-solving skills to identify root causes and provide effective solutions. + Ability to analyze data ... follow project management and development procedures, and provide specialist application expertise to exceed customer expectations and promote IT excellence.… more
- Lincoln Financial (Raleigh, NC)
- …an assigned case load, offering a recommendable and consistent customer experience, identifying root causes to mitigate future problems and to enhance the ... initiatives to positively influence the team and quality. + You will lead virtual meetings with clients/brokers showcasing our service model, web capabilities and… more
- Lincoln Financial (Raleigh, NC)
- …to an assigned caseload, offering a recommendable and consistent customer experience, identifying root causes to mitigate future problems and to enhance the ... resolution and delivery of high-quality customer service. + You will lead virtual meetings with clients/brokers showcasing our service model, web capabilities… more
- Verint Systems, Inc. (Raleigh, NC)
- …enterprise customers + Excellent problem-solving skills + Able to troubleshoot and identify root causes of issues while liaising with engineering teams, support ... subject matter expertise for customer implementation and cloud platform support + Lead and promote best practices in automated testing and continuous integration +… more
- Humana (Raleigh, NC)
- …strong understanding of data, including the ability to mine data to identify root causes and support the development of new solutions. **Preferred ... to support and enhance brokerage operations using cutting-edge technologies. + Lead and manage technology projects with minimal oversight, proactively identifying… more
- Highmark Health (Raleigh, NC)
- …+ Strong critical thinking skills. + Ability to identify and assess patterns, trends, root causes , develop explanations and test solutions. + Ability to identify ... or more of the following: + Perform research on projects and manage and lead projects to successfully meet business objectives. May manage all size projects (small,… more
- Highmark Health (Raleigh, NC)
- …detail and accuracy + Problem solving capabilities, critical thinker, able to investigate root causes and recommend solutions + Proficient to master level with ... fluctuations with core metrics/KPIs, facilitates changes, research questions, participate and/or lead process and data improvement efforts. + Contribute to ensuring… more
- The Hartford (Charlotte, NC)
- …this person will own the measurement and monitoring of key processes, identify root causes of performance variation, and drive continuous improvement within the ... of business problems and devises, tests and implements efficient, cost-effective application program solutions (eg, codes and/or reuses existing code using program… more
- The Clorox Company (Durham, NC)
- …and resolution of customer deductions. Analyze deduction trends to identify root causes , corrective actions, and continuous process improvement opportunities. ... improvement mindset. Escalate to OTC&C Order Management & Deduction Sr. Delivery Lead proactively. + Work collaboratively with MSP in identifying and implementing… more
- Fujifilm (Raleigh, NC)
- …results of investigations, including control deficiencies or weaknesses, fraud matters, root causes , and recommendations, to various stakeholders and audiences. ... in photosensitive materials and a legacy of groundbreaking technology, we now lead 23 diverse affiliate businesses across the Americas. We're looking for… more
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