- University Corporation for Atmospheric Research (Boulder, CO)
- …Lead with subject matter expertise in multimedia services, audiovisual technologies, and event , conference, and meeting support. This Lead reports to the Help ... Help Desk Management (50%)* Service Delivery & Operations: + Lead , manage, and mentor a team of Help Desk...and solutions, empowering users with self-service options and improving technician efficiency. + Ensure all documentation for IT systems… more
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