• VP, Infrastructure and IT Operations - Hybrid…

    GuideOne Insurance (Dallas, TX)
    … ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow, BMC Remedy , or equivalent. + Oversee enterprise service desk, end user ... environments in the insurance or financial services industry. VP will lead geographically dispersed teams and drive automation, monitoring, and secure… more
    GuideOne Insurance (08/02/25)
    - Related Jobs

  • Senior Problem Manager - VP

    Citigroup (Irving, TX)
    …helpful + Experience with enterprise level service management tools (eg, Service Now, BMC Remedy , HP Service Center) preferred + Highly proficient interpersonal ... the business and technical domain experts. This involves taking lead and directing the meeting, keeping focus and attention...documenting causes and action items throughout. **Key Responsibilities:** + Lead Problem Reviews of Severity 1, 2 and 3… more
    Citigroup (08/19/25)
    - Related Jobs

  • Solution Architect - Customer Service Management

    Capgemini (Dallas, TX)
    …or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy , Kinetic Data). * Experience with Service Request Management, ... transition, run, and transformation phases within the Servicenow portfolio. * Lead the development of reusable, scalable solution components including proposal… more
    Capgemini (08/08/25)
    - Related Jobs