- Mass Markets (IA)
- …center operations, processes, and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Trinity Health (Des Moines, IA)
- …with consideration of bed availability and oversees the incoming calls of the One Call Center and working with protocols, triages and transfers those calls ... and perceiving our world and that these differences often lead to innovative solutions.** Our dedication to diversity includes...patients. . Oversees the incoming calls of the One Call Center and, working with protocols, triages… more
- Humana (Des Moines, IA)
- …as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions meeting… more
- Humana (Des Moines, IA)
- …with service operations such as workforce management, customer service, or call center environments + Proficiency with program and project management tools ... community and help us put health first** The CenterWell Strategy & Operations Lead plays a pivotal role in driving strategic initiatives and supporting operational… more
- Trinity Health (Waterloo, IA)
- …lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center , an Area Level III Trauma Center and an accredited chest pain ... center * MercyOne Cedar Falls Medical Center , Community Level IV Trauma Designation * MercyOne Oelwein...the MercyOne Family! We are looking to hire a Lead Patient Access Representative i As a Lead… more
- Healthfirst (IA)
- …improve the overall operational efficiency of a business + Working experience with call center computer software applications such as Microsoft Office, SQL, ... + Communicate effectively in written and verbal form to Workforce and Operational Teams + Lead onboarding...interpreting and summarizing complex data as it relates to call center operation performance + Experience presenting… more
- Trinity Health (Mason City, IA)
- …the team of 1 Neurologist and 2 Advanced Practice Providers + Primary Stroke Center + 2020 "Get with the Guidelines"- Stroke Gold Plus Quality Achievement Award ... the context of general Neurology + Participate in Grand Rounds + Non-burdensome call + Teaching opportunity for Internal Medicine and Family Medicine Residents and… more
- Trinity Health (Algona, IA)
- **Employment Type:** Full time **Shift:** **Description:** **Kossuth Regional Health Center ** + Busy practicewithinstantvolume + Join 8 Physicians and 3 Advanced ... family medicine- including surgical obstetrics, ER, and hospitalist + Call for OB/hospitalist- 1:9; call for C-sections...care clinic + Affiliate of MercyOne North Iowa Medical Center , a Level III Trauma Center and… more
- Trinity Health (Waterloo, IA)
- …Type:** Full time **Shift:** Day Shift **Description:** full-time position, 40hr/week + call , hours 08-1830 **Position Purpose:** Assists the surgical team by acting ... + Full time days with varied hours depending on cases + Evening and weekend call + Must be within 30 minutes when on call **Minimum** **Qualifications:** +… more
- Trinity Health (Mason City, IA)
- …**MercyOne North Iowa- CRNA** + Hospital employed position + Excellent work life balance: 1:8 call rotation, one holiday/year, at home call , and post call ... as general and Monitored Anesthesia Care (MAC)._ **MercyOne North Iowa Medical Center ** + 342-regional referral teaching hospital + Faith-based not for profit… more