- Mass Markets (FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... + Identify and implement process enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to… more
- Mass Markets (FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... environment and brings a strong foundation in accounting best practices. You'll lead a team of professionals, manage the month-end close process, and collaborate… more
- Mass Markets (FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as AHT, CSAT,… more
- Mass Markets (FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead initial training and coaching sessions for new hire agents to… more
- Mass Markets (FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... We are seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal… more
- Mass Markets (Macdill AFB, FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts,… more
- Mass Markets (FL)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... trusted advisor and advocate for the company's value proposition. + Market Expansion: Lead initiatives to expand the company's presence in emerging markets and… more
- AdventHealth (Altamonte Springs, FL)
- …you will bring to the team:** NEGOTIATION (10%) Represents AdventHealth as lead negotiator for assigned low-level tier managed care health plans in facilitating ... care issues by collecting and interpreting contract performance information (eg claims volumes, quality and efficiency reports, participation gap analysis, accounts… more
- Black & Veatch (Orlando, FL)
- …assigned subcontracts + Closeout assigned subcontracts + Participates in the resolution/ processing of backcharges and claims , as needed **Management ... General: + Assigned moderately complex construction contracts. Role may include lead responsibilities of proposal and/or project subcontract efforts. + Files… more
- Highmark Health (Tallahassee, FL)
- …write-offs as appropriate, Coordinating AR issues affecting claims or inquiry processing with Membership and Billing personnel. Lead or participate in higher ... and programs as necessary; may have budgetary responsibility and authority. + Lead daily Receivables Management operations. This is a "hands-on" position, requiring… more