- Mass Markets (NM)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead initial training and coaching sessions for new hire agents to… more
- Mass Markets (NM)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... We are seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal… more
- Mass Markets (Mesilla, NM)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts,… more
- Mass Markets (Mesilla, NM)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible… more
- Mass Markets (NM)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... trusted advisor and advocate for the company's value proposition. + Market Expansion: Lead initiatives to expand the company's presence in emerging markets and… more
- Highmark Health (Santa Fe, NM)
- …write-offs as appropriate, Coordinating AR issues affecting claims or inquiry processing with Membership and Billing personnel. Lead or participate in higher ... and programs as necessary; may have budgetary responsibility and authority. + Lead daily Receivables Management operations. This is a "hands-on" position, requiring… more
- Prime Therapeutics (Santa Fe, NM)
- …those that may be in use in a Pharmacy Benefit Management setting ( Claims Processing , Prior Authorization, Telephony, Membership, etc.). + Consideration will be ... tools, such as self-service capabilities and standard report packages. May lead efforts to create curriculum to improve user adoption. + Ensures… more
- Molina Healthcare (NM)
- …conducts research to resolve customer initiated issues related to core systems processing , and coordinates and manages project teams in the development of large ... Prepare and design test plans and test cases with the help of testing lead for both new and existing features (regression testing). + Vendor Management: Provides… more
- Fluor (Las Cruces, NM)
- …services, project management, construction, engineering, finance/accounting, and client) * Lead internal Request for Proposal (RFP) and RFP explanation meetings, ... subcontractors' productivity, schedule adherence, subcontract change management, invoicing and claims avoidance * Perform closeout of subcontracts, finalize outstanding… more