- Mass Markets (TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... environment and brings a strong foundation in accounting best practices. You'll lead a team of professionals, manage the month-end close process, and collaborate… more
- Mass Markets (Killeen, TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible… more
- Mass Markets (TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... + Identify and implement process enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to… more
- Mass Markets (TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as AHT, CSAT,… more
- Mass Markets (TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead initial training and coaching sessions for new hire agents to… more
- Mass Markets (TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... We are seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal… more
- Mass Markets (Killeen, TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... of the contact center, ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff. + Analyze performance data… more
- Mass Markets (Killeen, TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible… more
- Mass Markets (TX)
- …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... trusted advisor and advocate for the company's value proposition. + Market Expansion: Lead initiatives to expand the company's presence in emerging markets and… more
- Parker Hannifin Corporation (Fort Worth, TX)
- …you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited ... capability, performance, delivery, and other key business criteria. May support or lead supplier certification surveys as part of a technical and/or quality team.… more