- Zoom (Boston, MA)
- …models and technologies. The ideal candidate brings extensive experience in subscription management , CRM , billing, and ERP platforms, and understands the full ... us at Zoom! We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes,...SaaS customer lifecycle , including lead -to-cash and renewals.… more
- Wayfair (Boston, MA)
- …for this position. Senior Analyst , Email Strategy & Growth The Wayfair US CRM team is responsible for all email, app push, and SMS communications between Wayfair ... and our customers. Within this team, the Sr. Analyst role will sit under the WFUS Email team...the WFUS Email team and report to the Email Lead . The role will own our customer … more
- Pegasystems (Boston, MA)
- …Excellence (35%) + Lead and manage a presales team focused on Customer Service capabilities and industry solutions across the Americas region + Collaborate with ... continuously focus on Customer Success in large-scale Customer Service Center implementations + Lead a...positioning and industry leadership as the only vendor integrating CRM , Digital Process Automation, Case Management , Robotics,… more
- BJs Wholesale Club (Marlborough, MA)
- …Club is seeking a dynamic and seasoned Vice President of Investor Relations to lead and elevate our engagement with the investment community. Reporting to the CFO ... and roadshows to promote BJ's investment thesis. Financial Disclosure & Messaging + Lead the preparation and delivery of quarterly earnings releases, management … more
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