- Nutanix (Houston, TX)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and service ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...enhancements at Nutanix. + Lead the technical onboarding process for new customers ensuring… more
- Confluent (Austin, TX)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- Amazon (Austin, TX)
- …Manager, Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results, and investigate both positive and negative… more
- AireSpring (Dallas, TX)
- …+ Team Collaboration: + Partner with Product and Support teams to relay customer feedback and advocate for product improvements. + Collaborate with marketing ... by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20… more
- Prime Therapeutics (Austin, TX)
- …objectives. **Responsibilities** + Serve as primary relationship and contract owner, advocate and point of escalation for assigned account/s; leverage an intimate ... in the market, as well as Prime's strategic and growth objectives to lead the development and deployment of client strategic plans; collaborate with Prime and… more
- Lumen (Austin, TX)
- …operational interface to named elite customers by serving as the critical customer advocate and liaison for strategic enterprise accounts. Works directly ... identifying areas for service improvement opportunities. + Serves as customer advocate , technical resource, and Subject Matter...mortem analysis and preventive measures and then takes the lead in presenting that information to the customer… more
- Capital One (Plano, TX)
- …for the next generation of developers at Capital One.** **In this role, you will advocate for the needs of the customer while building our platform roadmap. You ... developers work, and genuinely and thoroughly empathize with internal and external customer needs. You are comfortable in conversation with engineering teams as well… more
- Howmet Aerospace (Del Rio, TX)
- …Quality Control, and Maintenance functions of the operation, assuming lead responsibility for quality, on-time delivery, productivity, continuous improvement, and ... of the operation with Senior Management teams. + Develops an awareness for the customer 's product and service needs and maintains or enhances customer relations.… more
- Ascension Health (Austin, TX)
- …develop approaches for employing technology to help achieve strategic goals. You will lead a team of technology associates to bring the full breadth of Ascension's ... for the delivery of all market technology needs and lead your team in comprehensive organization and oversight of...clear articulation of anticipated business return. + Be an advocate for market needs within the larger organization while… more
- S&P Global (Houston, TX)
- …to every conversation. **The Impact:** The Senior level role serves as a customer advocate , offering support and fostering collaboration across all Commodity ... clients + Identify growth opportunities within your book and lead renewals and upsell conversations + Act as a...conversations + Act as a strategic advisor and internal advocate for your clients, ensuring long-term partnership value **What's… more