- Walmart (Sunnyvale, CA)
- …building intelligent, proactive shopping agents that go beyond answering customer questions-they drive conversations that are timely, personalized, and ... value-generating. As a **Distinguished Data Scientist for Agent -Led Engagement** , you will serve as the key...Director of Data Science for this space. You will lead the technical vision, model development, and execution strategy… more
- Microsoft Corporation (Mountain View, CA)
- …understand demand signals, and refine product messaging-ensuring the voice of the customer shapes product evolution. ** Lead Live Site Excellence** : Drive ... experiences to the design of a managed, distributed runtime that orchestrates agent -based AI applications at scale with enterprise-grade guarantees. You'll work at… more
- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message ... Bring** + Previous experience in a Front Desk or customer -facing role is helpful! + High school diploma or...weekends and holidays. + Work well under pressure, taking care of many arrivals and departures within a short… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message ... Bring** + Previous experience in a Front Desk or customer -facing role is helpful! + High school diploma or...weekends and holidays. + Work well under pressure, taking care of many arrivals and departures within a short… more
- Palo Alto Networks (Santa Clara, CA)
- …engineering team that works on various ground-breaking cloud security service offerings + Lead initiatives in the platform team to deliver security as a service in ... clean, testable, maintainable, readable and scalable code + Work closely with customer support teams to improve end- customer outcomes + Identify innovative… more
- City National Bank (Los Angeles, CA)
- *SPECIALIST CLIENT CARE LEAD * WHAT IS THE OPPORTUNITY? In addition to performing all functions of a Senior Specialist, the Lead position is responsible for ... to provide basic guidance to all levels of Client Care Specialists. Assist Client Care Managers in...Sales Officer using Salesforce. * Assists in answering four " agent assist" lines for operations, credit cards, loans, and… more
- Microsoft Corporation (Mountain View, CA)
- …teams, leverage customer insights, and align product onboarding strategies with agent updates for impactful results. Living our culture is our core priority. We ... can thrive at work and beyond. **Responsibilities** **Onboarding Strategy Development** + Lead the development and execution of a customer success strategy… more
- Walmart (Sunnyvale, CA)
- …you will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and ... care team is dedicated to providing exceptional cutting-edge agent tools for customer care ...us apart from the rest. **What You'll Do** + Lead development of full stack features, from user interfaces… more
- Walmart (Sunnyvale, CA)
- …you will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and ... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've developed a home-grown CRM solution tailored… more
- Cardinal Health (Sacramento, CA)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
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