- Mass Markets (Killeen, TX)
- …partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
- Microsoft Corporation (Irving, TX)
- … customer events for customers with presentation skills which lead to Azure cloud production deployments and migrations creating value realizations ... new talent to join our expanding team. If you have been described as customer obsessed and technically intense, we invite you to apply today! Microsoft is… more
- Toyota (Plano, TX)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, ... and maintaining Salesforce solutions to meet business objectives. You will lead technical discussions, mentor developers, ensure best practices, and optimize… more
- GE HealthCare (Houston, TX)
- …planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** + Under ... supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned,...compliance with GEHC policies, as instructed. + Ensure proper care of spares, tools and test equipment and ensure… more
- GE Vernova (TX)
- …skills - Self-sufficiency and strong at proactive problem solving - Entrepreneurial change agent , driven by customer needs - Strong interpersonal and leadership ... 5.0), with accountability for submitting proposals on time and per customer requirement and meeting quality, process compliance and business objectives. **Job… more
- Vistra (Irving, TX)
- …The primary purpose of the Resolution Support Specialist I is to provide customer service and sales support to prospective and existing customers. This position ... doesn't fit in the standard "Call Center Agent " box. In this role you'll serve as a...business partners and close the communication loop with the customer on actions taken. A Resolution Support Specialist delivers… more
- GE HealthCare (Houston, TX)
- …the growth of driving the adoption and growth of GEHC's cardiac imaging agent , Flyrcado (flurpiridaz F 18), which is used for Positron Emission Tomography (PET) ... revenue, driving product differentiation and commercial strategy for the Cardiac PET care area within the GEHC Pharmaceutical Diagnostics portfolio. You will drive… more
- Vistra (Irving, TX)
- …external analytics vendors 4) Perf. reporting to support marketing channels and agent -level performance management needs for both Residential and Mass Markets 5) ... of 5-7 analysts (including some offshore) **Job Description** **Key Accountabilities** + Lead design / development of various analytical projects / initiatives to… more
- nVent (Hitchcock, TX)
- …teams to ensure efficient production, continuous improvement, and high-quality customer interactions. + Provide leadership and work direction for the ... key requirements related to safety, service levels, cost, and productivity. + Lead day-to-day production activities within the value stream to ensure current… more
- Toyota (Plano, TX)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. **To save time applying, ... innovation, and improvements to support building the right things to solve customer problems that meet business goals. **What you'll be doing** The position… more