- City National Bank (Los Angeles, CA)
- …to work outside of normal working hours/days in order to provide a superior customer service experience * Successful track record of leading highly engaged teams ... functionality aligned with the overall product roadmap and will lead software development teams and partner closely with the...business. * Over time, optimize the functional fit, user experience and cost of the product to maximize business… more
- Palo Alto Networks (Santa Clara, CA)
- …& Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, ... Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels. + Proven experience defining requirements… more
- Intuit (Mountain View, CA)
- …create remarkable new experiences for them. In this role you will define and lead strategy to move Intuit TurboTax Live Assisted Product (TTLA) experiences into the ... which will make everyday a rich and fun learning Experience . Join Turbo Tax Live Assisted (TTLA) team as...responsibilities from spearheading to launching the next generation of customer experiences and capabilities for our current and future… more
- Intuit (San Diego, CA)
- …that every automation directly enhances business outcomes, scalability, and customer experience . **Responsibilities** **End-to-End Automation Design & ... Lead the design and deployment of intelligent process automation solutions across Customer Success and adjacent business units. * Architect integrated systems… more
- Palo Alto Networks (Santa Clara, CA)
- …learn new technologies, experiment with products and collaborate cross-functionally + Strong customer advocacy skills and experience , ability to work in ... support the product management in identifying next-generation innovations. This is a critical customer facing role within the company and one where the right person… more
- EPAM Systems (San Jose, CA)
- EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager** to lead our SAP engagements and serve as a trusted advisor to clients on SAP ... transformation projects. In this pivotal role, you will lead global project teams and oversee the implementation of...to the growth of our SAP business as an architect and expert, while also helping to build and… more
- MongoDB (San Francisco, CA)
- …You will succeed in this role if you: + Have 5+ years of experience in software development, customer engineering, solution architecture, or similar roles, ... and technical requirements within the context of AI + Architect , design, and implement end-to-end AI solutions using an...impact. If you're ready to roll up your sleeves, lead from the front, and deliver exceptional customer… more
- Amazon (Santa Monica, CA)
- …NA D&C Governance team is responsible for driving an all-mile, next-level customer experience through cost, quality, portfolio management, and project controls. ... Electrical Engineering, Construction Management or an equivalent engineering science - Experience as an Architect , Engineer, Construction Manager, Development… more
- Google (Sunnyvale, CA)
- …seeking a visionary, technical ServiceNow Platform and Configuration Management Database (CMDB) Architect to lead the overall ServiceNow platform design, oversee ... _corporate_fare_ Google _place_ Sunnyvale, CA, USA; Kirkland, WA, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and… more
- Palo Alto Networks (Santa Clara, CA)
- …and product features + Customer Focus: Maintain a passion for the customer journey, user experience , and usability with a knack for simplicity **Your ... internal teams, customers, partners, and executives + Customer Advocacy: Strong customer advocacy skills with experience in handling difficult customer … more