- Sprinklr (WA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- The Boeing Company (Tukwila, WA)
- …SDLC (Software/Systems Development Lifecycle) + 3+ years of experience with Software Architect and Development Lead + 5+ years of professional experience ... experience do you have as an Agile software development team lead **Preferred Qualifications (Desired Skills/ Experience ):** + Bachelor of Science degree from… more
- Lumen (Bellevue, WA)
- …initiatives. Working cross-functionally with Account teams, Solution Engineering, and Customer Success, you will help architect innovative solutions ... the future. **The Role** The Innovation Technologies Business Development Lead will play a pivotal role in driving sales...marketing, PR and EBCs. + Deliver a high-touch, white-glove experience throughout the customer journey. + Own… more
- Cayuse Holdings (Olympia, WA)
- **Overview** The Technical Lead is responsible for guiding the technical direction, quality, and implementation of systems and tools to support the Exchange's ... operations. Acting as the subject matter expert, the Technical Lead oversees technical design, development, testing, and deployment to ensure successful system… more
- UKG (Olympia, WA)
- …are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... driving digital engagement, AI-driven personalization, or automation programs that improve customer experience and retention. + History of applying intelligence… more
- Datavant (Olympia, WA)
- …and role in a rapidly expanding organization, this is an opportunity to lead at the intersection of strategy, operations, and execution - driving organizational ... to move faster with clarity and accountability. As Operations Lead reporting to the Life Sciences COO, you will...unified, global business. You're able to operate as both architect and implementer, with a track record of transforming… more
- Xplore Inc. (Bellevue, WA)
- …large firm where decisions are made without your input. Role Overview As a Lead Software Developer, you will lead critical software development projects that are ... software architecture and implementation. Key Responsibilities * Architectural Leadership: Architect and refine robust, scalable systems for real-time satellite data… more
- REI (Seattle, WA)
- …will be at the forefront of our technology innovation to drive a differentiated customer experience and advance the co-op as an AI-forward organization with ... Technology Officer, the VP, Technology - Digital Commerce & Customer will lead the strategic and technical...personalized experiences and rewards. + Partner with marketing and customer experience teams to evolve loyalty programs… more
- Walmart (Bellevue, WA)
- …will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and implementation of ... us apart from the rest. **What You'll Do** + Lead development of full stack features, from user interfaces...application migration projects. + Familiarity with CRM platforms or customer support tools. + Experience with containerization… more
- Amazon (Seattle, WA)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... * Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that...paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes… more