- Coinbase (Albany, NY)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Oracle (Albany, NY)
- …finding the right balance between delivery rigor and discipline and creating an exceptional customer experience . They spend most of their time with the client, ... and participate in sales presentations showcasing our teams' solutions, experience , and capabilities. **Drive Innovation:** You'll contribute/ lead innovation… more
- Airtable (New York, NY)
- …methodologies, best practices and API architecture + Low code no code application experience throughout the customer life cycle + Knowledge of complementary ... rely on Airtable to transform how work gets done. Lead Solutions Consultant As a Lead Solutions...of Sales, Services, Product, and Marketing and take a customer -centric approach to creating value through intentful listening, storytelling,… more
- Acxiom (Albany, NY)
- …growth, and innovation-together. **Position Overview** As the Adobe - Partner / Client Lead at Acxiom, you'll serve as the trusted advisor and primary point of ... Acxiom's innovative products and services. The Partner / Client Lead serves as the account owner and is responsible...or master's degree in a related field (or equivalent experience ). + 10+ years in marketing tech, AdTech, and… more
- Merck (Albany, NY)
- …**Required Skills:** Account Management, Adaptability, Analytical Problem Solving, Customer Feedback Management, Data Analysis, Interpersonal Relationships, Lead ... in in-depth scientific discussions to join our team. The Regional Cardiovascular Lead (RCL) is a field-based expert responsible for engaging clinical scientific… more
- GovCIO (Albany, NY)
- …efficient team performance. This position is within the United States and is fully remote . **Responsibilities** + Lead and supervise the IT help desk team during ... Remote desktop tools, Incident management software, Technical documentation, Customer service, Leadership, Problem-solving Clearance Required: Must be able to… more
- Mastercard (Harrison, NY)
- …team is looking for a Lead AI/DevOps Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal ... candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.… more
- BP Americas, Inc. (New York, NY)
- …of New York City, Log Island, Northern NJ or close proximity.** The Business Development Lead act as the direct liaison between our dealer and CM operated sites and ... and monitor product integrity. + Support and implement marketing activities/programs across customer base to drive mutual value. + Focus negotiation on the value… more
- Cayuse Holdings (Albany, NY)
- …this role aligns analytics deliverables with the Exchange's objectives to improve customer experience , achieve cost savings, and foster continuous improvement. ... and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and… more
- Guardian Life (Albany, NY)
- ** Lead AI Innovation Lead - Data...are critical to Guardian's revenue growth, risk management and customer experience . Guardian created a Data Science ... of pioneering research into practical, enterprise-wide solutions. In this role as Managing Lead Data Scientist for the DSL, you'll be entrusted with the crucial task… more