- Pegasystems (New York, NY)
- …through intelligent customer engagement solutions. As a Senior Manager, you'll lead and mentor a team of CDH specialists focused on delivering real-time ... Category: Pre-Sales Consulting Location: US - New Hampshire - Remote | US - New Jersey - Remote...Are:** + A strategic leader with deep passion for customer engagement innovation and proven experience driving… more
- Microsoft Corporation (New York, NY)
- …for the future of AI-powered customer engagement. As the **AI-First Experience Program Lead ,** you will establish and articulate a compelling future-state ... With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is...partner with other departments to collect performance metrics, drive customer support, and lead direct customer… more
- Highmark Health (Albany, NY)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job takes the lead in providing more complex application development ... Technical Lead and Project Manager, based upon level of experience . + Effectively communicates with team members, customers, partners and management, including… more
- DoorDash (New York, NY)
- …our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store. ... the Role Personalization is critical to delivering a seamless customer experience . We're looking for someone to...We're looking for someone to join our team and lead our Personalization efforts across New Verticals (Grocery, Convenience,… more
- DoorDash (New York, NY)
- …our complex ecosystem of consumers, dashers, and merchants. We enhance the DoorDash customer experience and boost customer satisfaction by streamlining ... building a high-scale product platform and directly shaping exceptional customer experiences. Our team powers the suite of applications...About the Role As the Engineering Manager for Teammate Experience , you will lead a talented and… more
- Fujifilm (Albany, NY)
- …Consultants in clinical product optimization and the onsite and remote education of Physicians, IT/Clinical Systems Administrators, Technologists, Sonographers, and ... consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI… more
- EBSCO Information Services (Albany, NY)
- EBSCO Information Services (EBSCO) delivers a fully optimized research experience , seamlessly integrated with a powerful discovery platform to support the ... information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO...than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we… more
- Ralliant (Albany, NY)
- …Management, Engineering, or a related field or Minimum of 7-10 years of experience managing onsite teams, remote teams, or equivalent operations, with a ... Job Title: Field Services Manager (Permanent Onsites and Remote Teams) Job Summary: The Field Services Manager...focus on customer -facing roles. + Experience leading ISO9001, 17025… more
- Siena University (Loudonville, NY)
- …a seamless, student-centered experience . Key Responsibilities Student and Stakeholder Experience + Develop and lead a comprehensive institutional ... that improve the service culture and user satisfaction. + Lead functional teams responsible for experience design,...using data and design thinking to solve complex user experience challenges. + Experience using customer… more
- Tiffany & Co. (New York, NY)
- **Position Overview** As a Lead - IT User Experience Designer, you will be responsible for defining and executing the user experience strategy across ... : 61377 **Job Category:** : Tech **Assignment Category** : Regular Full-time ** Remote Positions** : Flexible **Professional Experience ** : Minimum 5 Years… more
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