- The New York Public Library (New York, NY)
- …libraries into iconic centers of learning. In this role you will be responsible to lead the patron digital experience as we engage, enable and empower New ... to the Senior Director of Product Management and User Experience , the Director of Product, Readers & Learners leads...of their users. Successful candidates will be able to lead the Library to become an exemplar for the… more
- CBRE (Albany, NY)
- …PJM Segment Role type Full-time Areas of Interest Construction, Data Centers, Project Management Location(s) Remote - US - Remote - US - United States of America ... to achieve the company's strategic business objectives. * Identify complex project risks, lead reviews, and develop risk mitigation and backup plans. * Apply a broad… more
- Coinbase (Albany, NY)
- …Foundations (ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience , and Infrastructure. We are looking for an ... services. What you'll be doing (ie. job duties): * Lead a team of talented engineers to build the...crypto-related questions may be used to evaluate your onchain experience . \#LI- Remote *Pay Transparency Notice:* Depending on… more
- City National Bank (New York, NY)
- …to work outside of normal working hours/days in order to provide a superior customer service experience * Successful track record of leading highly engaged teams ... functionality aligned with the overall product roadmap and will lead software development teams and partner closely with the...business. * Over time, optimize the functional fit, user experience and cost of the product to maximize business… more
- Coinbase (Albany, NY)
- …and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes. It's day 1 for us. We're laser focused ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...working across cross functional teams to offer a delightful customer experience , improving compliance posture and delivering… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …Medical Affairs team to enhance understanding and adoption of omnichannel capabilities. + ** Customer Experience Design:** + Lead the development and ... needs and priorities are represented in enterprise-wide initiatives. + Lead the development of requirements for technology platforms that...implementation of customer experience design and omnichannel expertise tailored for global medical… more
- Highmark Health (Albany, NY)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- Acxiom (Albany, NY)
- …fully up to date with critical activity on the account. + Own and lead client QBRs (Quarterly Business Review). + Achieve contracted revenue target and incremental ... of sales, revenue, and other key account information within Salesforce. + Lead client-facing and internal troubleshooting efforts. + Work closely with delivery team… more
- TEKsystems (New York, NY)
- …to improve team efficiency and user experience . Qualifications User Support * Experience in customer support interactions in person or remotely. * ... * Experience managing telecom PBX platforms such as Avaya IP Office. * Experience working with computer remote control solutions. * Experience managing… more
- Coinbase (Albany, NY)
- …influencing stakeholders across the company * Define and inform the user experience of critical customer journeys, ensuring they are intuitive, scalable, ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...mission, vision, and strategy through a deep understanding of customer and business needs. You will develop optimal user… more