- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... Resource must have the ability to perform Business Analyst and ATF Test Lead activities. ServiceNow...implementation of the ServiceNow platform. Key Qualifications: Prepare and lead process and platform requirement workshops with customer… more
- Forrester (New York, NY)
- …great business results through process, technology, and data optimization. The Principal Analyst , Revenue Operations will bring B2B enterprise domain expertise ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...**About This Role:** Forrester Research is seeking a Principal Analyst to be a critical member of the research… more
- Stony Brook University (St. James, NY)
- Lead Clin Sys App Pgrm Analyst ...and up-to-date project tracking and AHD. + Adhere to customer service standards. + Ensure the addition of new ... At Stony Brook Medicine, a ** Lead Programmer Analyst ** is a valuable member of our team, who...to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital… more
- TD Bank (New York, NY)
- …process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. The TDS Operations Analyst III will act as a ... customer at every point of contact. The Fixed Operations team strives to create efficiency, improve client service...cross functional process analyst , conduct research, analysis and reporting on a range… more
- PSEG Long Island (Melville, NY)
- …Accounting or other related discipline and a minimum of 7 years of Analyst experience in customer operations , payment processing, revenue protection, ... implemented solutions and take corrective action as required + Lead manage and improve department processes with a focus...of a degree a minimum of 9 years of Analyst experience in customer operations ,… more
- Ford Motor Company (Albany, NY)
- …that are as smart as you are. **In this position ** The Non-Vehicle eCommerce Operations Senior Analyst is responsible for deeply understanding B2C and B2B Parts ... ticketing/ operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service Level Agreement targets… more
- Coinbase (Albany, NY)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance ... conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. Additionally, you will… more
- Citigroup (New York, NY)
- Citibank, NA seeks a Product Management Senior Lead Analyst for its New York, NY location. Duties: Drive efforts to dramatically improve our customers' ... close the gap to our competitors, and embed a customer excellence into US Personal Banking for the following...teams: Deposits & Segments, Branch Network, Business Banking, and Operations . Interact at high levels and build trusted partnerships… more
- Citigroup (New York, NY)
- …held us back in the past. **Overview of the Role:** The Data Quality Senior Lead Analyst is accountable for the management and execution of continuous Data ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission… more
- Citigroup (New York, NY)
- …held us back in the past. **Overview of the Role:** The Data Owner Sr Lead Analyst is a senior level professional responsible for delivering subject matter and ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission… more