- Robert Half Technology (New York, NY)
- …skills across hardware, software, and cloud environments. Excellent communication and customer service skills, with the ability to support executive-level ... including Azure, Intune, Exchange Online, Defender, and Entra ID. Manage service desk tickets, ensuring timely resolution and high-quality user experience. Monitor… more
- University of Rochester (Rochester, NY)
- …experience and education. Required **KNOWLEDGE, SKILLS AND ABILITIES** + Exceptional customer service , interpersonal, and communication skills, including written ... role serves as the primary liaison and academic affairs strategic planning lead between SMD GEPA senior leadership, SMD's thirty-seven graduate programs, and various… more
- University of Rochester (Rochester, NY)
- …and across the organization to foster opportunities for revenue enhancement, enhanced customer service and learning and development. May perform other duties ... required - Excellent problem-solving skills - Excellent communication skills - Excellent customer service skills Preferred: - Certification in Professional Fee… more
- University of Rochester (Rochester, NY)
- …Treatment Plan Coordinator and administrative duties requiring highly advanced customer service skills. Responsible for considerable departmental administrative ... as primary contact to Billing personnel, care provider and/or Administrator to resolve patient concerns. - Performs check-in and...and experience required - Dental Experience preferred - Strong customer service skills (via telephone and in… more
- Ryder System (Albany, NY)
- …support required. ServiceNow HRSD module, preferred. + ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist - HR (CIS-HR) are ... preferred + Hands-on experience with ServiceNow HRSD configuration, including HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. +… more
- DePaul (North Chili, NY)
- …is expected to maintain professional perspective at all times by demonstrating positive customer service skills in dealing with both external and internal ... is expected to be a team player and to lead by example. The Resident Care Director is required...the Resident Care Director is expected to utilize positive customer services skills in order to create an environment… more
- Confluent (Albany, NY)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and… more
- Capgemini (New York, NY)
- …units, ensuring alignment with strategic goals and delivering exceptional customer service experiences. **Responsibilities:** Architect, design, and implement ... ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations, and digital workflows. **ServiceNow… more
- SHI (Albany, NY)
- …details are addressed, necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out customer feedback, empathize ... centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service ...gaps in the market and spot opportunities to drive customer SHI value + Lead internal training… more
- SOS International LLC (New York, NY)
- …qualification standards, confidentiality requirements, and HIPAA compliance. + Excellent ** customer service and relationship management skills** , with ... to serve as the frontline operational leader for our customer in New York. The Fulfillment Operations Manager will...WordBridge platform and coordinates closely with the Help Desk Administrator to resolve attendance and service issues… more