- M. C. Dean (Caroline County, VA)
- …actions + Organize and prepare detailed documentation of system performance, including service request records and analysis + Perform desktop hardware and operating ... experience or + Master's Degree with 3+ years experience + System administrator experience in performing triage on system problems, resolving the system problems,… more
- M. C. Dean (Springfield, VA)
- …actions + Organize and prepare detailed documentation of system performance, including service request records and analysis + Perform desktop hardware and operating ... experience or + Master's Degree with 5+ years experience + System administrator experience in performing triage on system problems, resolving the system problems,… more
- CACI International (VA)
- …accuracy. + Ability to manage multiple tasks and prioritize effectively. + Strong customer service orientation. + Ability to communicate technical concepts to ... of the Air Force (DAF) **Enterprise IT as a Service (EITaaS) program** to lead the design,...Technical Architect (CTA) in SAM. + ServiceNow Certified System Administrator (CSA). + ServiceNow Certified Implementation Specialist - Software… more
- CACI International (VA)
- …IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI will provide an enhanced IT management system, IT ... with industry best practices to deliver commercial-style services that will improve customer experience and productivity for the Dept. of the Air Force's global… more
- General Dynamics Information Technology (Fairfax, VA)
- …care reform, and strong commitment to social justice and health equity. + Customer service oriented and solution-focused attitude. **WHAT GDIT CAN OFFER YOU:** ... typical day will include: + Create, prioritize, and triage service requests and incident tickets, ensuring quality and timely...Jr team members and may function as back-up to lead as needed. **Required Qualifications:** + Bachelor's degree and… more
- CGI Technologies and Solutions, Inc. (Radford, VA)
- …are working on for the Army's PL ALTESS contract. PL ALTESS, or Product Lead for Acquisition, Logistics, and Technology Enterprise Systems and Services, is a key US ... support to the Army and Department of Defense. As a managed service provider, ALTESS delivers infrastructure, platform, and application services across data centers… more
- The MITRE Corporation (Mclean, VA)
- …communication (speaking, writing, active listening) and interpersonal skills; effective customer - service orientation + Effective organization, time management, ... manage version control and archives; drive decision and action closure + Lead end-to-end logistics for all senior leader meetings (Board, ELT, Officer, Senior… more
- Leidos (Fort Belvoir, VA)
- …for management of Information Technology (IT) Services. + Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues. ... a **Senior NOSC (Network Operations and Security Center) Technician/Network Administrator ** to support monitoring large-scale operations on a high-profile DOD… more
- BrightView (Chesapeake, VA)
- …business-related field or equivalent experience. + Minimum of 3 years of prior customer service , management, and leadership experience with an organization in ... during formal meetings with customers to ensure quality and service expectations are met + Lead and...account notes as appropriate + Coordinate with the Branch Administrator to ensure databases are consistently updated with current… more
- Elevance Health (Richmond, VA)
- …Prepares correspondence to providers regarding coding and fee schedule updates. + Trains customer service staff on system issues. + Works with providers ... background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. **Preferred Skills, Capabilities and Experience:**… more