- The ODP Corporation (Elk Grove Village, IL)
- …solutions. Maintains awareness of planned advertisements and promotions. Provides exceptional customer service by educating customers about Office Depot products ... with customers to establish trust and become their go-to advisor on Technology products/services and print offerings. The Store...on the sales floor, and to coordinate the appropriate service , and customer engagement throughout the store.… more
- Cognizant (Chicago, IL)
- …Partner, you will be part of Delivery team and serve as a strategic advisor and subject matter expert (SME) within the Retail and CPG space supporting Salesforce ... Focused on growing our client base, this role supports the entire customer lifecycle - from pre-sales solutioning through post-go-live adoption and expansion. You… more
- ServiceNow, Inc. (Chicago, IL)
- …Solutions Go-to-Market is a strategic role that partners with ServiceNow's customer -centric industry transformation sales teams, as well as other key functions ... across the company (eg, marketing, product, customer success, implementation partners), to accelerate the growth of verticalized industry solutions focused on… more
- Lumen (Springfield, IL)
- …sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- SHI (Springfield, IL)
- …for their purposes and discover any compliance-related issues. **Role Description** + Lead customer workshops to align ITAM strategy with business transformation ... The consultant's primary objective is to become a trusted advisor to the customer on Business alignment...necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out … more
- Sprinklr (IL)
- …challenges and commitment to client delight + Experience in contact center / customer service software industry is preferred + Extremely strong written, verbal ... existing customers as well as develop relationships with key customer stakeholders as a trusted advisor for...the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer… more
- ServiceNow, Inc. (Chicago, IL)
- …Management, Legal Service Delivery (LSD), and Contract Management Solutions. This Advisor role will be the SME within ServiceNow Expert Services (who provide ... must be based on best practices with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for… more
- Kyndryl (Springfield, IL)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Humana (Springfield, IL)
- …training, technology enablement, data analytics and AI innovation. The Director will lead a high-impact hybrid team to standardize and modernize audit and risk ... automation to streamline audit workflows and generate actionable insights. + Lead strategic initiatives that promote agility, risk coverage, data-driven auditing,… more
- Ricoh Americas Corporation (Elk Grove Village, IL)
- …of Ricoh products and services. This role blends hands-on technical service with consultative problem-solving, customer relationship management, and business ... and maintain Ricoh products and services across multiple platforms. Lead complex service efforts and mentor peers...to increase product utilization and customer value. Customer Engagement Serve as a trusted advisor ,… more
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