- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- ServiceNow, Inc. (Austin, TX)
- …to uncover operational inefficiencies across call centers, mobile field operations, and customer service departments. + Align CRM use cases to utility ... (E&U) industry, you will act as a trusted technical advisor to prospective and current customers. You'll lead...+ Experience presenting to VP and C-level audiences (Operations, Customer Service , CIO, Field Services) + Ability… more
- NTT America, Inc. (Austin, TX)
- …acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead ...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Confluent (Austin, TX)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Confluent (Austin, TX)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- UKG (Austin, TX)
- …solutions that are simple, valuable, and scalable. We are seeking a Director of Service Portfolio Management to lead the design, governance, and execution of ... decisions you make, and the care you show a customer all add up to real impact. Today, tens... service portfolio. This leader will ensure every service is aligned to enterprise priorities, delivers measurable business… more
- Confluent (Austin, TX)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Nutanix (Houston, TX)
- …and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for ... with Nutanix technology. + Act as the post-sales trusted advisor for 6-8 strategic customers, overseeing customer ...trusted advisor for 6-8 strategic customers, overseeing customer needs from deployment to adoption to long-term operation… more
- Brink's (Coppell, TX)
- …architecture, governance, and delivery, ensuring ServiceNow is leveraged to modernize service delivery, enhance employee and customer experiences, and deliver ... participate and grow. Job Description The IT Director COE, ServiceNow will lead the global Center of Excellence responsible for ServiceNow strategy, governance, and… more