- American Water (Fort Belvoir, VA)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... projects, or other matters of strategic interest, serve as a technical advisor and representative of the Company in meetings, workshops, conferences, negotiations,… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- DXC Technology (Richmond, VA)
- … objectives and business value. ** Customer Advocacy & Satisfaction** + Lead customer satisfaction and advocacy initiatives. + Collect, analyze, and act ... the customer 's voice internally to influence product roadmaps and service improvements. + Participate in strategic planning and execution of customer… more
- NTT America, Inc. (Richmond, VA)
- …acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Eaton Corporation (Richmond, VA)
- …of pricing models, quotation tools, and processes to improve proposal efficiency and customer service . * Visit job sites with Eaton field service ... of Eaton products, field activities, and solution development. * Conduct and lead customer presentations through joint visits with sales channels; educate… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead ...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Richmond, VA)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- UKG (Richmond, VA)
- …solutions that are simple, valuable, and scalable. We are seeking a Director of Service Portfolio Management to lead the design, governance, and execution of ... decisions you make, and the care you show a customer all add up to real impact. Today, tens... service portfolio. This leader will ensure every service is aligned to enterprise priorities, delivers measurable business… more