- SAP (Herndon, VA)
- …change management of planned activities + Supports the service plan review with the customer and CDM + Lead operational meetings with the customer , along ... Delivery Manager (SDM) acts as a trusted technical advisor in the safeguarding and optimization of customer...delivery to derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction… more
- Trek Bikes (Stafford, VA)
- …KPIs to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, ... us! Job LocationTrek Store Stafford Summary Job Description As Service Manager, you'll be the operations lead ...A positive, pitch-right-in attitude and motivation to help every customer find what they need + Fantastic hospitality-a warm,… more
- Philips (Norfolk, VA)
- …closely with Sales and R&D, as well as external stakeholders to analyze customer needs, architect scalable service solutions, and drive innovation through ... customer outcomes and sustainable growth. **Your role:** + Act as a Trusted Customer Advocate, Serve as a strategic advisor and virtual team member to … more
- Elevance Health (Norfolk, VA)
- …+ HS diploma or equivalent and a minimum of 5+ years of experience in customer service ; or any combination of education and experience which would provide an ... into appropriate programs and offerings. + Acts as trusted advisor and educator on health care related inquiries. +...preferred. + Experience in successful resolution of high level/sensitive customer service issues preferred. + Knowledge of… more
- Verint Systems, Inc. (Richmond, VA)
- …networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional ... At Verint, we believe customer engagement is the core of every global...a significant ROI, the Platform Consultant operates as trusted advisor to the customers' C-suites. The Platform Consultant works… more
- SAIC (Chantilly, VA)
- …capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as key Technical Advisor for articulating ... etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor , candidates...service requirement gaps to support customer mission architecture + Provide specific, detailed information for… more
- ServiceNow, Inc. (Vienna, VA)
- …within the United States Federal Civilian sector. You will focus on targeting your service automation message to specific customer needs and will focus on being ... will be responsible for market success of ServiceNow's CX, Service Digital and Now Assist Products across the US...a trusted advisor to our community of Federal Civilian Agency customers.… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Lead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation. - Execution of long-term...Finance, Legal. - Successful assumption of role of strategic advisor and expert with a deep knowledge of the… more
- Deloitte (Arlington, VA)
- …collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability to ... pursuit team, supporting Operate pursuits and engagements in the lead QRM role or in a QRM/Operate subject matter...legal, finance and delivery to act as a strategic advisor to help optimize deal flow along with sales… more
- SHI (Richmond, VA)
- …or yours.** **Job Summary** We are seeking a Senior Solutions Architect to lead the design of innovative ServiceNow solutions that align with client business ... and client engagements. The ideal candidate will act as a trusted advisor to clients and internal stakeholders, shaping solutions that maximize value across… more