- Concentrix (Richmond, VA)
- …across ERP domains. + Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency. **Trusted Advisor ** + Build and expand ... software development/support, or Microsoft Business Applications. + Significant experience in customer -facing roles and as a lead technical solution architect… more
- EchoStar (Herndon, VA)
- …The DISH Wireless Principal Cloud Network Architect will be the technology lead for internal and external customer engagements. This role requires ... technology innovation for DISH Wireless' cloud-based open network. As a trusted advisor to senior stakeholders, the architect will lead cross-functional teams,… more
- Oracle (Richmond, VA)
- …products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development ... release cycles, business enhancements and production break-fix solutions. + Lead and oversee end to end SDLC process from...technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service … more
- Anywhere Real Estate (Virginia Beach, VA)
- …years previous supervisory experience strongly preferred. + Prior Real Estate and customer service experience strongly preferred. + Ability to provide feedback ... real estate agents experience. In this role you will lead a group of Regional Support Lead ...first approach. Ability to coach team on providing exceptional customer service throughout the transaction process. +… more
- Capital One (Mclean, VA)
- …join our growing TechReg Legal team. This is a unique opportunity to act as the lead legal partner for the Business Core tower of our Customer Identity and Core ... businesses, enabling access to the company's digital experiences and protecting critical customer account information at the highest level of security. We are always… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Concentrix (Richmond, VA)
- …solution skills + Strong analytical and problem-solving skills. + Excellent communication and customer service skills. + Ability to work independently and manage ... helping enterprise customers accelerate their digital transformation. In this senior, customer -facing role, you'll lead strategic technical engagements, advise… more
- Capital One (Mclean, VA)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... of others can be heard and championed. You will lead the way in creating next-generation talent for Capital...through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains,… more
- SHI (Richmond, VA)
- …for their purposes and discover any compliance-related issues. **Role Description** + Lead customer workshops to align ITAM strategy with business transformation ... The consultant's primary objective is to become a trusted advisor to the customer on Business alignment...necessary corrections are made, and quality is maintained. + Customer Service : Can proactively seek out … more
- Kyndryl (Richmond, VA)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more