- PVH Corp. (Calexico, CA)
- …initiatives to achieve and exceed business goals. + Oversee and maintain the customer service standards to the highest possible level. + Communicate ... to build a store team from the ground up, lead your team through a grand opening, and shape...to be knowledgeable in areas of product, merchandising, operations, customer service , sales and growth within the… more
- Rubrik (Palo Alto, CA)
- …complex multi-organizational environments, as well as addressing the needs of the Managed Service Providers + Developing novel ways to use RSC via the AI-powered ... support agent **About the job** As the manager for this team, you will ** lead a talented group of engineers** in delivering enterprise-grade solutions… more
- Walmart (Sunnyvale, CA)
- …technology teams collaborate to develop technology that's creating billions of better customer experiences for the world's largest global retailer. What's the next ... Tech is the place to become a leading change agent . Join us. Position Summary Are you passionate about...improvement across all storage engineering initiatives. **Team Leadership** + Lead , mentor, and inspire a diverse team of software… more
- Oura (San Francisco, CA)
- …and optimize the EFFA workflow, meticulously categorize failure modes, and enhance customer service agent troubleshooting processes. + Drive comprehensive ... alongside our design teams, manufacturing and reliability engineers, and customer support teams to ensure the quality of Oura...3 days per week. What you will do: + Lead and refine the Engineering Field Failure Analysis (EFFA)… more
- Microsoft Corporation (San Francisco, CA)
- …Xbox. We are the team building Responsible AI, Azure OpenAI, Model as a Service , Azure ML, Cognitive Services, and the global Azure AI infrastructure for running the ... Software Engineer - Responsible AI** who is passionate about building customer -facing AI services with scalable and sustainable architecture and implementation and… more
- Eaton Corporation (Camarillo, CA)
- …through the development and implementation of lean tools based on customer requirements, always ensuring that benefits in safety, quality, costs, deliveries, ... all departments using the tools and processes established in Eaton's policies. Change agent plant wide, executes and deploys the Eaton Lean Six Sigma (ELSS)… more
- Walmart (Sunnyvale, CA)
- …touchpoints - from product recommendations and layout optimization to GenAI-powered customer understanding. The ideal candidate combines deep ML expertise with ... means in modern retail - crafting solutions that are fair, relevant, and truly customer -centric at a global scale. **About Team:** Our team works closely with our US… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- Coinbase (Sacramento, CA)
- …We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers in service of our Consumer ... impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. *… more
- Amazon (Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... such as auction simulations, ML and optimization algorithms. This agent will be part of a larger agentic framework,...candidate should be able to create and articulate a customer -centric science vision, show willingness to continuously learn about… more