- Clean Harbors (Manassas, VA)
- …**Clean Harbors** in **Manassas, VA** has an opening for a **Field** ** Service Project Manager** . The successful candidate will be responsible for management ... and work scopes and schedules. + Acts as an agent of business and is involved with developing relationships...with developing relationships with key customers and understanding the customer issues. + Provide guidance to subordinates in order… more
- Extra Space Storage (Chantilly, VA)
- …following types of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, ... operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- Capital One (Richmond, VA)
- …Qualifications:** + BPM, Lean, or Six Sigma Certification + At least 1 year experience in Customer Service or Fraud + At least 1 year of experience using JIRA ... of a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and… more
- Extra Space Storage (Newport News, VA)
- …auto, electronics, entertainment, pets, travel, etc. **Your Responsibilities** + Provide excellent customer service . + Meet sales goals through unit rentals, ... of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate,...Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent … more
- PagerDuty (Richmond, VA)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world… more
- USAA (Chesapeake, VA)
- …programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Veracity Consulting Group (Glen Allen, VA)
- …for CSM, Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will contribute as a senior leader of the project ... Center Pro, Mobile Employee Onboarding, PA/PI for HR, Virtual Agent for HR, Now Assist GenAI. For CSM -...+ Interface with ServiceNow technical teams as needed + Lead /Co- lead technical implementation teams + Prepare all… more
- Steampunk (Mclean, VA)
- …environments. + Lead the automation of operational workflows to improve service resilience, reduce manual labor, and ensure consistency. + Develop and maintain ... that is Agile? Are you interested in being an agent of change on a team committed to achieving...practices and release management standards that align with the customer 's process. This individual will also ensure the team… more
- Owens & Minor (Richmond, VA)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...as reported in the company financial statements. + Change agent : encourages new ideas, processes and approaches. Champions and… more
- Kyndryl (Richmond, VA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example;… more