- M. C. Dean (Vienna, VA)
- …team as a **Buyer 3** who will be acting and performing as a Purchasing Agent supporting MC Dean's growing businesses. This role reports to the Vice President of ... are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for...Citizen + Work Type: Full Time As a Purchasing Agent supporting MC Dean's growing businesses, your role will… more
- Capital One (Richmond, VA)
- …that leverage emerging AI technologies and drive high business value to materially transform agent and customer experiences. We need folks like you who find this ... and strategies to enable the performance of our Card Customer Channels associates. **Who We Are** **:** We're a...teams to deliver learning experiences that enable brand defining service for millions of customers. We are passionate about… more
- SAIC (Chantilly, VA)
- …changes, and potential impacts to existing capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as ... be able to: + Operate proactively with ability to lead and execute project engagements without direct leadership oversight...key Technical Advisor for articulating service requirement gaps to support customer mission… more
- Mass Markets (VA)
- …qualities: + High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Deloitte (Arlington, VA)
- …collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability to ... member of a specialized pursuit team, supporting Operate pursuits and engagements in the lead QRM role or in a QRM/Operate subject matter expert role mentoring Core… more
- Pearl Interactive Network (Richmond, VA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... Do you lead with empathy, drive performance with purpose, and bring out... customer service level agreements. **Operating Hours:** 8 am - 8 pm EST… more
- General Dynamics Information Technology (Fairfax, VA)
- …epics and decompose into user stories. + Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met. + ... changes to the overall system or network to ensure service to the customer . + Serve as...requirements into business language and vice versa + **Change Agent ** - You drive user adoption and champion continuous… more
- DoorDash (Norfolk, VA)
- …pivot tables. + You have 3+ years' experience: In Operations, Warehouse Logistics, Customer Service , Retail Management, Fulfillment, or related field + You have ... You're excited about this opportunity because you will + Lead : You'll demonstrate compassion and commitment to inclusivity as...for the team. You'll serve as a leading change agent for your site, helping your team to navigate… more
- PagerDuty (Richmond, VA)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead Chat Experience across Slack and Microsoft Teams. In this role, you will… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... are looking for a Senior Manager, Product Management to lead Payment Channels. This person will lead ...our digital servicing channels across mobile app, web and agent channels. This product leader will build out a… more