- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... Marketing and HR whilst also supporting AMERs Legal and Finance. You will lead negotiations, identify and deliver real value for the business while collaborating… more
- CSL Plasma (Schenectady, NY)
- …or equivalent of one-year experience in a regulated environment. + Strong customer service skills + Strong critical reasoning, decision-making and problem ... all shipment and associated documents, to ensure shipment meets customer specifications. + Ensure center records QA review to...and followed within the center. + Conducts and may lead internal audits to monitor facility compliance with CSL… more
- Datavant (Albany, NY)
- …**Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with ... and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform...strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists… more
- Siemens Energy (Olean, NY)
- …Purchase Agreement and act asinterface between Sales and the Factory, and Lead Internal ProjectKick-Off Meetings (and external as required) **What You Bring** + ... the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution… more
- SMBC (New York, NY)
- …Strong writing, analytical, and relationship management skills. + Solutions driven and customer service oriented. + Experience with the financial services ... on serious and high-risk employment related issues and concerns. This role would lead strategic and tactical efforts for all aspects of Employee Relations at the… more
- Racker (Ithaca, NY)
- …Extensive understanding of FMLA/ADA/PFL/Disability/Workers' Comp a must Skills: Excellent customer service , critical thinking and problem-solving skills. Must ... on childcare services for children/grandchildren of full time staff. Responsibilities + Lead HR staff to process and administer all leave-of-absence requests and… more
- Bloomberg (New York, NY)
- …for our customers and employees alike. Our team comprises several key pillars: sales, service , operations, culture and brand. As a department, we are united by a ... interaction through sales calls and on-site visits + Ongoing education of customer technology stacks, workflows, internal structure, and industry trends + Leverage… more
- Pearson (Albany, NY)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... Nurture team consists of inbound, outbound and chat lead nurture specialist who communicate with prospective...on team metrics, and assist the department in meeting service level expectations, lead conversion rate goals,… more
- Ethos Veterinary Health (Latham, NY)
- …We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel ... Latham, NY, is currently seeking TWO full-time Client Care Specialist to join our dedicated team. Compensation: + Starting...ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in… more
- Fujifilm (Albany, NY)
- …provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in driving ... all aspects of customer support related issues, and problems, requiring escalation or...but is not limited to: + Attending Sales and Service meetings when requested. + Works intimately with the… more