- Chewy (Plantation, FL)
- …programs, and system enhancements align with and support the success of contact center operations . + **Reporting and Data Insights:** Regularly build ... a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations , workforce management tools (eg, Kronos/UKG, NICE,… more
- NTT America, Inc. (Tallahassee, FL)
- …will be a strategic leader defining and executing go-to-market strategies for NTT DATA 's data center modernization, edge computing, and Artificial ... Collaborate with solution architects and delivery teams to ensure data center , edge, and AI offerings are...campaigns with strategic partners. + Program Management & Sales Operations : Lead GTM program execution including campaign… more
- Mass Markets (FL)
- …back-office solutions, and collections. Success in this role requires a mastery of call center operations , deep business acumen, and the ability to lead ... lead key transformation initiatives, and oversee complex, multi-location operations across domestic and international markets. + Create a high-performance… more
- AC Disaster Consulting (Tallahassee, FL)
- …may be outdoors in various weather conditions, on-site with clients, or with an Emergency Operations Center . + Ability to lift to 25 pounds if needed and be ... deep expertise in FEMA Individual Assistance (IA) programs to lead and support disaster recovery efforts for public and...efforts. + Experience working and supporting in an Emergency Operations Center . + Individual Assistance in FEMA… more
- CSL Plasma (Longwood, FL)
- …in order to support the operations and quality requirements for business operations . + Reporting compliance status data to operational quality management + ... and external audits, responds to questions, and may stop operations , including shipments to address quality concerns + Responsible...and safety practices are implemented and followed within the center . + Conducts and may lead internal… more
- NTT America, Inc. (Tallahassee, FL)
- …the Organizational Representative Lead on the critical mechanical infrastructure for the Data Center Facility Operations team. + Collaborate closely with ... years of experience as outlined above, preferably in a data center environment or critical environment (hospital,...power plant, etc.). + Experience with large scale technical operations . + Experience with vendor negotiation and management. +… more
- Verint Systems, Inc. (Tallahassee, FL)
- …in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or through the implementation of ... **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite...accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data … more
- WTW (Tampa, FL)
- …Sales Director. **How the Position Works** The Sales Director will oversee the daily operations of the call center and their employees and should have experience ... and professionalism. + Provide strategic direction for the sales center , aligning operations with organizational objectives and... with organizational objectives and values. + Analyze sales center metrics, KPIs, and performance data to… more
- Under Armour, Inc. (Tallahassee, FL)
- …. * Participate in training programs for new and current teammates. * Partner with Operations Team to gather contact data , reporting out on KPI's on a daily ... **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for contributing to an… more
- NTT America, Inc. (Tallahassee, FL)
- …work. + Must be able to respond to emergency situations at the data center . \#GlobalDataCentersCareers #LI-AR3 **EDUCATION & EXPERIENCE** + Bachelor's degree in ... lift and carry objects weighing up to 50 pounds. **WORK CONDITIONS** + Typical data center work environment with varying temperatures and loud noises +… more