- TD Bank (Charlotte, NC)
- …talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome + Enables colleague growth by encouraging ... and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and… more
- SHI (Raleigh, NC)
- …to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the client's main point ... customer adoption and satisfaction of SHI Managed Services platforms. + Lead strategic discussions with customers, providing actionable recommendations to enhance IT… more
- The Clorox Company (Durham, NC)
- …**Your role at Clorox:** The Credit Manager is responsible for the overall credit ... resolve escalated issues timely in accordance with defined protocol. Ensure these escalation matrices are updated frequently with new learnings and with a continuous… more
- Confluent (Raleigh, NC)
- …by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer success, retention, and ... with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability… more
- IQVIA (Durham, NC)
- …and technologies and promote KPIs to influence optimizing behavior. Ensure appropriate escalation of technology & vendor issues as needed. + Coordinate with and ... as Therapeutic Strategy Leads, Medical Leads or business development + Lead and facilitate collaborative meetings while recommending solutions for key stakeholders… more
- AIG (Charlotte, NC)
- …management. What you need to know + Serve as a key delivery lead for the IT Infrastructure PMO organization, working closely with Business, Technology Risk ... and Audit, Operations, and stakeholders. + Lead the planning, execution and delivery of cross-functional IT...+ Drive project governance, including project tracking, reporting and escalation management. + Help embed and maintain consistent project… more
- Cardinal Health (Raleigh, NC)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Lead by example and develop team members for positions of greater ... all applicable Sonexus offerings. + Own client relationship and act as the escalation point / liaison for all program services, projects, and operational performance… more
- US Bank (Charlotte, NC)
- …implementation, and maintenance of an effective risk management framework + Lead projects and/or activities that ensure compliance with applicable federal, state, ... systems, or human errors + Ensures the active identification, response and/or escalation of risks as appropriate + May influence policies and procedures to… more
- Medtronic (Charlotte, NC)
- …providing Level III technical support to the field. **Day in the Life** + Lead and drive Field service escalation program management for supporting installed RAS ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...field support by following the appropriate use of the escalation process, when other avenues for resolution are exhausted.… more
- Wells Fargo (Raleigh, NC)
- …accountability to business outcomes. Successful Branch banking managers are able to lead a highly defined customer engagement process, coaching to specific behaviors ... that lead to an enhanced customer experience and drive growth...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more