- TD Bank (Charlotte, NC)
- …key role in Customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities + Evaluates issues, errors and problems based ... their needs + May act as a point of escalation for Customer questions or concerns + May perform...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Regions Bank (Charlotte, NC)
- …(KPI's) to evaluate performance against desired state + Serves as an escalation point to support risk assessments with cross-functional teams to ensure the ... communication, verbal, and organizational skills and the ability to lead meetings, prepare documentation, and balance differing viewpoints +...the office three or more days a week. The manager will set the work schedule for this position,… more
- UNC Health Care (Morrisville, NC)
- …if required. + Troubleshoots issues or system deficiencies and initiates escalation procedures with minimal supervision as required. Provides recommendations for ... required. Reports status updates, accomplishments, tasks, and any barriers to the manager . + Participates in the on-call responsibilities in support of a 24hrs/7days… more
- TD Bank (Charlotte, NC)
- …standards, procedures, awareness and specialized training, monitoring, management reporting and/or escalation of issues. This role conducts periodic and event driven ... longer term focus + Represents the group as the lead or subject matter expert on projects / initiatives...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Navient (Raleigh, NC)
- …Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:** ... strong verbal and written communication with a focus on de- escalation , client resolution, and professional conduct. + Tech-savvy (MAC...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
- GovCIO (Raleigh, NC)
- …**List of tasks to be performed:** + Act as a Technical Application Lead to the Development Team + Demonstrate leadership ability to back decisions with ... including the determination and provision of workaround solution or escalation to service owners + Ensure delivered solutions are...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- UNC Health Care (Morrisville, NC)
- …to take call on a rotation and respond to requests effectively, updating your team/ manager on issues that require escalation .** **While this position is remote ... use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. 4. Offers design solutions and alternatives… more
- Lilly (Durham, NC)
- …ensure compliance with all safety standards. They will support the Line Lead in development of operators and identification of opportunities for operational ... for leadership during troubleshooting, functions as reliable point of contact for issue escalation on the shop floor + Assist Supervisor in development and training… more
- Banc of California (Durham, NC)
- …amendments, while independently managing a portfolio of active deals for both Agent Lead and Syndicated Member deals + Gather, review, and assess legal documentation ... point of contact for best practice execution, control oversight and issue escalation + Coordinate pre-closing activities by working closely with internal partners… more