- Medtronic (Dallas, TX)
- …providing Level III technical support to the field. **Day in the Life** + Lead and drive Field service escalation program management for supporting installed RAS ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...field support by following the appropriate use of the escalation process, when other avenues for resolution are exhausted.… more
- Wells Fargo (Mckinney, TX)
- …accountability to business outcomes. Successful Branch banking managers are able to lead a highly defined customer engagement process, coaching to specific behaviors ... that lead to an enhanced customer experience and drive growth...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- Wells Fargo (San Antonio, TX)
- …sources into a centralized data-mart. This role will report to the Product Manager for Enterprise Internal Fraud and collaborate closely with another Area Product ... aggregation and analytic enablement. + Collaborate with the product manager , data engineers, and analytics teams to refine and...ensure proper data usage. + Champion agile practices and lead product rituals for up to two delivery teams,… more
- Evolent (Austin, TX)
- …assigned scope + Responsible to escalate risks and issues in coordination with the lead / manager for status reporting + Responsible to enforce department ... standards as directed by the lead / manager + Consult for test plan creation, maintenance, approval, & socialization (level set) by the lead / manager +… more
- GE HealthCare (TX)
- …experienced Field Engineers and provide coaching and feedback to team members. + Lead communications with customers and serve as escalation point for ... issues at all times for their designated customers. + Lead and communicate HQ and Zone or Area-level initiatives....parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region… more
- Wells Fargo (Westlake, TX)
- …key risk initiatives + Develop strategies for hiring engineering talent + Lead implementation of projects and encourage engineering innovation + Collaborate and ... influence all levels of professionals including more experienced managers + Lead team to achieve objectives + Interface with external agencies, regulatory bodies or… more
- Academy Sports + Outdoors (Katy, TX)
- …based on comprehensive analysis holistically and understandably. + Demonstrated ability to lead workshops with senior-level participants + Ability to brainstorm and ... lead efforts to gather, document, and validate requirements where...and willingness to play the role of a Project Manager and drive end-to-end execution of one or more… more
- Wells Fargo (Irving, TX)
- …that mitigate audit findings and make recommendations to management + Inform manager of situational issues that might compromise objectivity or independence + Design ... guidance + Demonstrate professional skepticism while performing major components of audits + Lead smaller scale audits or projects + Develop ways to improve existing… more
- Fujifilm (Austin, TX)
- …that are sold or supported by FUJIFILM. + Collaborates with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + ... documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- Insight Global (Spring, TX)
- …to problem-solving in both pre-sale and post-sale environments. Key Responsibilities Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations ... remote solutions via Intune/SCCM. Support manageability tools like HP Display Manager and HP Connect. Cross-functional Collaboration: Work closely with quality, and… more