- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... customer loyalty , brand reputation, and operational excellence converge. In this...primary CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer Care, with a mandate to… more
- Taco Bell (Westland, MI)
- …optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation. + Analyze ... Manager About the Job: As the Restaurant General Manager , you'll lead a dynamic team, handpicking...their standards in all aspects, including digital presence and loyalty programs. Is this you? + 5 years in… more
- S&P Global (MI)
- …(for internal use):** 09 **What you will do:** As an Implementation Project Manager , you will be responsible for all operational aspects of guiding new customers ... key items such as ticket escalation, process improvements and liaison across the Product organization + Assist management with mentorship of new team members +… more
- Bausch + Lomb (Detroit, MI)
- …throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global ... the advancement of eye health in the future. The **Practice Development Manager (PDM)** is a field-based, customer-facing role responsible for driving sales… more
- Bausch + Lomb (Grand Rapids, MI)
- …information to regional societies working with the Brand and Territory Managers. + Lead sales training related to product access and patient support programs, ... iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history....our dry eye Market Access team. The **Field Access Manager ** is a field-based non-promotional position who will use… more
- WestRock Company (Lansing, MI)
- Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead customer ... Partner with production, shipping, maintenance, and scheduling teams to review product backlog and production performance to identify opportunities to optimize… more
- BJs Wholesale Club (Canton, MI)
- …Job Summary Oversees the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members to ensure excellent member ... service. The Front End Lead teaches, develops and motivates all team members for...membership desk) in the absence of the Front End Manager . + Models and provides excellent Member service, while… more
- PNC (Warren, MI)
- …valued and have an opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail Banking organization, you will be based in Warren, MI ... unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer… more
- Sprinklr (MI)
- …and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform ... surveys to gather internal stakeholders' feedback on the Travel Program + Lead training and track stakeholder participation to improve overall compliance and policy… more
- Avnet (Novi, MI)
- …design, supply chain and logistics expertise to customers at every stage of a product 's lifecycle. Our employees have a front row seat to the latest innovations ... drives and supports high levels of customer satisfaction and loyalty , as measured in surveys and share of wallet....a complex sales environment. + Works independently or may lead teams to identify, pursue or manage accounts/opportunities with… more