- Amazon (Seattle, WA)
- …innovations and strategies will define the next generation of Contact Center Management offerings for Amazon Customer Service , providing a seamless customer ... Amazon.com is broadly recognized as number one in Customer Service in the US and abroad. At Amazon, we...testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications… more
- Highmark Health (Olympia, WA)
- …complex major design options. Ensure that the system architecture balances functional, service quality and systems management requirements. + Use appropriate ... architectural solutions that address stakeholder concerns. **Key Responsibilities:** + Lead and participate in Architecture Review Board processes, providing expert… more
- Deloitte (Seattle, WA)
- …and mentor Core Risk Managers on foundational Operate plays (eg, AMS+, Deloitte-as-a- Service , Hybrid Services , and Sticky Deal Constructs), focused on building ... Support + Maintain knowledge of core professional services (IT, Managed Services , Outsourcing) and product offerings to continue supporting contracting and… more
- Amazon (Seattle, WA)
- …technical needs, develop solutions, and lead implementation to support product teams' objectives. * Expertise in system management including overseeing ... are building a global business through the development and management of strategic partnership with product operations,...purposes such as different geographies, customer sets or improve product quality. Valued Added Services (VAS) strive… more
- Google (Seattle, WA)
- …You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. ... Service , Dataform, Datastream, Informatica, Striim). + Ability to lead programs across multi-functional teams and deliver executive-level technical influence. As… more
- Amazon (Seattle, WA)
- …team of Product Managers and Technical Project Manager. Amazon's Customer Service Security is the first line of defense protecting Customers and their interests ... that you lead . - You are responsible for team-wide and/or product -wide architectural, component, and feature decisions. - You partner with your stakeholders,… more
- GE HealthCare (Bellevue, WA)
- … critical initiatives in a highly regulated healthcare environment. + **SaaS Program Management :** + Lead the end-to-end delivery of SaaS products or cloud-based ... CI/CD pipelines to enable rapid and reliable development cycles. + **AI/ML Program Management ** : + Lead the development and integration of AI-enabled features… more
- Qualtrics (Seattle, WA)
- …Methods & Practice, and Engineering Operations + People in this role can grow to lead Product Experience teams and functions **Things You'll Do** + Lead ... advisory board (CAB) and our field teams. + Stakeholder Management : Collaborate with product , engineering, and marketing...+ You are creative and customer focused + Program management training + Service mentality + Experience… more
- Amazon (Redmond, WA)
- …onboarding, order orchestration, fulfillment, and service activation. You will also lead service launch readiness globally, to ensure that KGS will be ... adoption and retention. * Experience working in start-up mode building sales presentations, product and service offerings, and value propositions. Be able to… more
- Public Consulting Group (Olympia, WA)
- …Provide industry knowledge to lead and assist in strategic planning and product / service line development. + Have the ability to tactically analyze existing ... improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG...a range of topics relevant to applicant's background. + Lead research, speaking engagements and service offering… more