- JPMorgan Chase (New York, NY)
- …CSM, you will lead in-person meetings, manage client relationships, and coordinate service delivery to ensure client satisfaction with JP Morgan. You will ... As a Client Service Manager (CSM) in Securities Services,...Coordinate client training of proprietary JPM technology. + Coordinate service delivery to clients from within JPM,… more
- Excelsior Orthopaedics Group (Amherst, NY)
- … service request handling, appropriate escalation, and continuous improvement of service delivery processes. Duties and Responsibilities + Demonstrate our ... Job Summary The IT Service Desk Manager oversees the daily...Collaborate with IT teams and other departments to improve service delivery and manage end-user communication during… more
- Michaels (Oneonta, NY)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing adherence to ... team to achieve their role KPIs + Plan and lead the execution of class and in-store events in...In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery… more
- Thruway Fasteners, Inc. (North Tonawanda, NY)
- …six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to customer service ... concept of landed cost and can price quotes with appropriate General Manager percentage to remain competitive and maintain profitability + Understands benchmarks to… more
- AFC Industries (Wayland, NY)
- …approach, which influences our company culture and our management style. The Service Center Manager , reporting to the Regional Vice President. Activities ... and responsibilities of the Service Center Manager include: + Maintain a...+ Provide leadership for all warehouse, VMI program, route delivery , quality, quotations, and customer service operations… more
- Broadview FCU (Albany, NY)
- …requirements, security protocols, and compliance standards. + Champion innovation in digital service delivery and provide input on platform enhancements. + ... come to the right place! Summary of Role: The Manager of MSC Digital and VTM leads a 24/7...and coach two Digital Supervisors and their teams, ensuring delivery of exceptional digital service in a… more
- Robert Half Office Team (New York, NY)
- Description We are looking for an experienced Customer Service Manager to lead and enhance our customer support operations in New York, New York. This ... long-term contract position offers an opportunity to oversee and optimize service delivery , ensuring clients receive exceptional care. The ideal candidate will… more
- Robert Half Office Team (New York, NY)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term ... York, New York, and offers an exciting opportunity to lead a team focused on delivering exceptional service...* Utilize computer-aided dispatch systems to coordinate and monitor service delivery . * Develop and maintain job… more
- IQVIA (New York, NY)
- …leads, project managers and all other stake holders. + Independently manage DM service delivery with comprehensive DM process and technical expertise in ... **Job Overview** + Independently manage end-to-end delivery of data management services for single/multi- service...role of Data Team Lead (DTL), Program Lead , Customer Site Manager , and/or a leadership… more
- EMCOR Group (New York, NY)
- …on client retention. Maintain customer satisfaction by providing efficient and courteous service . + Support our clients, understand their needs, and develop ... repair solutions to achieve objectives. + Quote mechanical service repair work and oversee the execution of the...work. + Ensure proposals detail the scope of work, lead time(s), and exclusions are well noted. + Coordinate… more