- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Utilizes interpersonal and communication skills to lead , influence, ... SUMMARY** Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms… more
- TekSynap (Arlington, VA)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience… more
- Deloitte (Arlington, VA)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. +...resolve problems. + Initiate and lead the crisis action team for critical issues with… more
- Chenega Corporation (Arlington, VA)
- …needed for continuous process and service improvement. + Ensure the Service Desk maintains a high level of responsiveness, communication, professionalism, ... well as third-party OS and devices. + Ensure the Service Desk staff is appropriately skilled and...**Knowledge, Skills, and Abilities:** + Demonstrated skills to develop, lead , and motivate a team of Help Desk… more
- CACI International (Chantilly, VA)
- …* Develop internal KPIs to manage SLAs. * Facilitate interaction between the Service Desk and other departments to foster positive communication throughout the ... Integrated Service Center - Incident Manager Job...policy review? If this is you, join CACI to lead a team of talented individuals on the exciting… more
- Marriott (Arlington, VA)
- …Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs ... * High school diploma or GED; 4 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This... service desk support and operations. + One… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service ...new IT support procedures, equipment, methods, and approaches. + Lead other team members to identify and eliminate chronic… more
- EMCOR Group (Arlington, VA)
- …manufacturing, pharmaceutical, transportation, and education sectors. **Job Title:** ** Lead Maintenance Technician** **Job Summary:** EMCOR Facilities Services has ... an immediate opening for a Lead Maintenance Technician in Arlington, VA. The ... technician will communicate daily with the Client Facility Manager to review the work scheduled and support them… more
- Extra Space Storage (Woodbridge, VA)
- …Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager , Retail Associate, Store Associate, Hospitality and ... The **Store Manager ** oversees the daily operations of one or...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more