- IBM (Austin, TX)
- …months). **Required technical and professional expertise** * 5+ years of Support Engineering experience (or comparable customer-facing technical role), ... for automation, process improvement, and effective problem-solving. Reporting to the Manager of Support Engineering , this Senior Support Engineer will be a… more
- IBM (Austin, TX)
- …**Required technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably ... **Your role and responsibilities** Reporting to the Manager of Support Engineering , the Senior Support ...steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity… more
- IBM (Austin, TX)
- …**Required technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably ... the office once a week Reporting to the Manager, Support Engineering , the Senior Support ...steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity… more
- IBM (Austin, TX)
- …highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering team. This role is ideal for an individual with a strong ... support operations. In this role, you will: * Lead the resolution of escalated customer tickets by coordinating...processes, and participating in interviews. For those with a support engineering background, there may be opportunities… more
- IBM (Austin, TX)
- …professional expertise** * 2 or more years of Support Engineering experience (or comparable customer-facing technical role), preferably for mission-critical ... facing engineering professional to join its HCP Support Engineering team. This is an exciting...steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity… more
- IBM (Austin, TX)
- …**Required technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably ... office once a week Reporting to the Manager, Designated Support Engineering , the Sr. Support ...steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity… more
- Safran (Grand Prairie, TX)
- …Performance and Support **Job field / Job profile** Customer services and support - Product support engineering **Job title** Product Support ... Product Support Engineer- Aftermarket **Job details** **General information** **Entity**...on projects and departmental goals, milestones and budgets. * Technical responsibilities include system engineering , analysis, system… more
- Broadcom (Plano, TX)
- …spanning engineering , products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, ... your customers' most important activities. You will begin to lead customer-first interactions like kickoff calls and support...6-9 months, you will be comfortable being the customer's technical liaison inside the support organization. You… more
- Safran (Grand Prairie, TX)
- …contribute to creating a safer and more sustainable world. Job Summary: The Field Support Engineer provides on-site technical support to clients, typically ... of systems and customer satisfaction. Key Responsibilities: - Provide technical support to field engineers, technicians and...* Minimum of 5 years of experience in product support engineering Skills and Qualifications: * Positive… more
- IBM (Austin, TX)
- …on how infrastructure as code works.5+ years of Support Engineering experience (or comparable customer-facing technical role), preferably for ... in their cloud journey. **Your role and responsibilities** Our team provides expert technical support for customers using HCP Terraform. We help users… more
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