- Siena University (Loudonville, NY)
- …processes for capturing feedback, including surveys, focus groups, service analytics, and user research . + Establish key experience performance indicators ... the service culture and user satisfaction. + Lead functional teams responsible for experience design,...satisfaction. + Lead functional teams responsible for experience design, service improvement, and user engagement,… more
- City of New York (New York, NY)
- …DYCD's data system to improve data collection, measurement of key metrics, and user experience in DYCD systems. Reporting to the Assistant Commissioner of ... Program Integration, and Evaluation (PPIE). PPIE was established to lead DYCD's efforts to transform the agency from three...or social science and three years of responsible full-time research experience in the appropriate field of… more
- The Walt Disney Company (New York, NY)
- …channels and ensure timely resolution of issues to maintain a positive user experience . + Escalate identified reported errors to appropriate stakeholders. ... compile business and technical requirements, drive the product development lifecycle, define user acceptance criteria, and lead go-to-market activities + Lead… more
- Anywhere Real Estate (Buffalo, NY)
- …do:** + Serve as a thought leader for your product area, leveraging your curiosity, user andmarket research along with data analysis skills to chart a profitable ... **SUMMARY:** Interested in shaping our Broker Experience strategy across Anywhere Real Estate? Come join...path for your product that meets user needs + Lead day-to-day product activities… more
- Humana (Albany, NY)
- …+ Proficiency in conceptual modeling, interaction flows, design systems, and specifications + Experience leading or guiding user research and applying ... experience strategies and design direction that meet real user needs and business goals - especially in complex...business, technical, and regulatory constraints + Proven ability to lead design for complex systems and user … more
- New York State Civil Service (Albany, NY)
- …Facilitates website projects with agency executives, and internal stakeholders including user experience , information architecture, and customer outreach and ... provides information and feedback in all areas, including requirements gathering, market and user research , user stories, functionality development, and … more
- Industrial Color (New York, NY)
- …showcases systems thinking, UX strategy, and concept work (not just polished UI). + Experience leading user research and synthesis, and translating findings ... is a hands-on, high-impact role for someone who's energized by systems thinking, user research , and early-stage concepting. Responsibilities + Own and drive the… more
- BlackRock (New York, NY)
- …product, design, and development team to deliver AI solutions at scale. Drive user research and actively engage with investment community to acquire feedback ... and strategy. + Lead the publication of the following artifacts: + User Stories & Features for each major product component + Component Documentation, including… more
- City of New York (New York, NY)
- …updating DYCD's data system to improve data collection, measurement of key metrics, and user experience in DYCD systems. Reporting to the Director of System ... Program Integration, and Evaluation (PPIE). PPIE was established to lead DYCD's efforts to transform the agency from three...or social science and three years of responsible full-time research experience in the appropriate field of… more
- City of New York (New York, NY)
- …updating DYCD's data system to improve data collection, measurement of key metrics, and user experience in DYCD systems. Reporting to the Director of System ... Program Integration, and Evaluation (PPIE). PPIE was established to lead DYCD's efforts to transform the agency from-three co-located...or social science and three years of responsible full-time research experience in the appropriate field of… more