- Citigroup (Irving, TX)
- …performance and effectiveness of the sub-function/job family. **Responsibilities:** + The Apps Support Tech Lead Analyst is responsable to partner with multiple ... The Apps Sup Tech Lead Analyst is a strategic professional who stays...their application in own job and the business. Recognized technical authority for an area within the business. Requires… more
- Cisco (Austin, TX)
- …field (or equivalent experience) + 5-8 + years of experience in a technical support , engineering, or related customer-facing role + Expert-level certifications ... expertise and leadership in solving complex, high-impact customer issues + Lead the creation, refinement, and delivery of technical documentation, training… more
- EchoStar (Plano, TX)
- …troubleshooting techniques, and experience with managing and coaching technical support teams. **Key Responsibilities:** + Lead , mentor, and manage a ... Duties and Responsibilities** This role will be empowered to manage an IT technical support team responsible for real time support of internal Boost Retail… more
- SAP (Houston, TX)
- …and role-focused rotations. It builds a strong foundation in consulting, project management, technical , and solution support to prepare you for success in ... this role at this time._** **Who You'll Become:** SAP's Technical Quality Manager (TQM) supports and delivers high-impact services...field phases with your TQM team, that enhances your support in the TQM role, a critical customer-facing function… more
- Lumen (Austin, TX)
- …continuous improvement across releases. **The Main Responsibilities** **Delivery Leadership** + Lead end-to-end technical delivery for AEM Sites and related ... accurate implementation. + Coordinate with vendors and Adobe partners for technical delivery. **Governance** + Support governance enforcement for components,… more
- Citigroup (Irving, TX)
- …regional handover. + Perform same day risk reconciliations + Develop and maintain technical support documentation. + Identifies ways to maximize the potential of ... affected by the performance of the individual. **Responsibilities:** + The Application Support Senior Analyst provides technical and business support … more
- SHI (Austin, TX)
- …or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. - Intermediate + ... you need to thrive - in our offices or yours.** **Job Summary** SHI Technical Sales Business Development Manager - ServiceNow SHI and ServiceNow are together put AI… more
- Oracle (Austin, TX)
- …gain access to necessary Oracle Resources. Includes Cloud Operations Guidance and Technical Support . Recognize chronic or reoccurring trends in service ... **Job Description** ** Support Program Manager** **Location: United States** **MUST BE...and solutions to our customers. This involves resolving post-sales non- technical customer inquiries via phone and electronic means. While… more
- Oracle (Austin, TX)
- …information security standards and corporate security policies and procedures. + Provides technical advice and direction to support the design and development ... who is looking to be a high-level IC/ tech lead role and drive the development and delivery of...proposed technical architectures for security risk, provides technical advice to support the design and… more
- IBM (Austin, TX)
- …and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases. * ... technical and professional expertise** * Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably for… more