- Citizens (Pittsburgh, PA)
- …Credentials + Required Qualifications + High School diploma or equivalent required + Leadership experience, with proven ability to coach and develop to drive ... an outstanding colleague and customer experience. By leveraging inspirational leadership , collaborative partnerships, and sound operational practices, you will… more
- Bank of America (Bala Cynwyd, PA)
- …effective. The **Market Supervision Manager** (MSM) is a member of the Market Leadership Team, along with the Market Client Relationship Manager (CRM). The Market ... to ensure compliance with firm and regulatory requirements and minimize risk + Coach advisors in supporting the company strategy and continuing to grow their… more
- Abbott (Philadelphia, PA)
- …authorization training requirement to support CRM procedures for competent clinical coaching of their team and improved customer interface. Additional leadership ... and the clinical competency development of their direct reports. The RSD will coach on how to proactively support CRM procedures to achieve safe outcomes as… more
- CBRE (Harrisburg, PA)
- …-- monitor the training and development of staff; conduct performance evaluations and coaching ; oversee the recruiting and hiring of new employees. + Coordinate and ... and cross-train staff; set and track staff and department deadlines; mentor and coach as needed. + Conduct periodic inspections of work to determine compliance with… more
- Sprinklr (PA)
- …best practices at scale through self-service playbooks and tools, enablement/ coaching and other initiatives. **Main** **r** **esponsibilities** (1) Delivering ... engagements for our most important accounts: - Work with our Americas sales leadership to prioritize accounts/deals to support. - Partner with pods on customer… more
- Aegon Asset Management (Philadelphia, PA)
- …and reporting. + Serve as trusted advisor to the WFG executive leadership team on brand risks, reputation, opportunities, and external perception. + Oversee ... execution of agent PR campaigns that enhance brand visibility and thought leadership . + Ensure messaging is consistent, authentic, and adaptable across audiences… more
- Sharecare (Harrisburg, PA)
- …consistent development and retention of a team of Care Managers with the support of Operations Leadership and training team. + Act as a mentor and coach to the ... audits, and case management in collaboration with the Director. + Provide clinical/ coaching oversight to team to ensure consistency in service delivery to drive… more
- BJs Wholesale Club (Red Lion, PA)
- …front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all ... excellent customer service to our Members. Must have open availability 7a-10p Leadership : + Know their business/business acumen. Exhibit strategic thinking and sound… more
- TD Bank (Philadelphia, PA)
- …achievement of established performance goals + Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex ... Advice activities/capability for the team through continued team observations, coaching , oversight, and communication ensuring the team is offering proactive… more
- PagerDuty (Harrisburg, PA)
- …for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase ... the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership : + Develop and implement customer success strategies aligned with business… more